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VEVOR Lucidatrice Elettrica per Rocce, Carico 1,36 kg, 4 Livelli di Velocità, Set per Lucidatura con Pietre Preziose Grezze e Grani Lucidanti, Timer di Lucidatura e Pannello di Controllo, Nero

Recensioni dei clienti per VEVOR Lucidatrice Elettrica per Rocce, Carico 1,36 kg, 4 Livelli di Velocità, Set per Lucidatura con Pietre Preziose Grezze e Grani Lucidanti, Timer di Lucidatura e Pannello di Controllo, Nero

1,36 kg Alloggiamento in plastica+Posizione laterale+Tamburo singolo

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131 recensioni
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Vedi originale
Daniel Björk Daniel Björk
Faulty after the first 3 days
3,6 kg Alloggiamento metallico+Posizione verticale+Doppio tamburo
The right side tumbler started malfunctioning after the first 3 days (would suddenly stop and then go full out max for a couple of seconds then stop again. Repeats this process. After 2 more days the left sid tumbler started failing again. So not that impressed. Support however will send replacement motherboard that I need to change. (Strange the me as the customer needs to dismantle and replace faulty HW. Vevor should instead send a new product directly instead. I DONT BUY NEW THINGS TO DISMANTLE AND FIX MYSELF!!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Kraewinkels Marnix Kraewinkels Marnix
Werkt niet naar behoren.
3,6 kg Alloggiamento metallico+Posizione verticale+Doppio tamburo
De trommels vallen de hele tijd uit terwijl ze niet overbelast zijn of zo. Spijtig want over het algemeen tevreden met vevor. Dit product dus niet. Ik ga kijken hoe terug te sturen.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben uw ticket over dit probleem ontvangen. Onze klantenservice zal binnen 24 uur op uw melding reageren en u blijven bijstaan ​​totdat alles naar tevredenheid is opgelost. Houd de reacties in het ticket en de e-mailmeldingen in de gaten.
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Vedi originale
Va*** Va***
Défaut grave
1,8 kg Alloggiamento metallico+Posizione verticale+Tamburo singolo
Attention !!! Après 2 semaines d'utilisations, le tonneau était inutilisable à cause d'un défaut électronique ! Le tonneau se met à accélèrer seul d'un seul coup peu importe la quantité de pierres à l'intérieur, la vitesse ... Et finit par s'arrêter et briser le cycle. Ne l'achetez pas !! Car il y a de grandes chances d'avoir ce défaut visiblement sur les tonneaux de cette marque.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Bruno Bruno
Mr
The motor stopped working during the 2nd step of the 1st batch. Vevor gave me a choice of money back or a new tumbler. I chose a new tumbler and the new tumbler finished the 2nd step. During the 3rd step the ac adapter stopped working so I switched to the plug from the first one. I managed to finish the 3rd step but I had to hand start the tumbler as the motor doesn’t always start by itself. I’m on the 4th and final step of the 1st batch of stones. I’m not sure if this tumbler will keep working long enough to do a 2nd batch. This tumbler seems to have some serious quality issues. I would definitely not recommend it
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Buonacore Buonacore
Défectueux
3,6 kg Alloggiamento metallico+Posizione verticale+Doppio tamburo
Après 6 mois d'utilisation, un des deux tonneaux ne fonctionne plus Très déçue au prix où je l'ai payé.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons reçu votre ticket concernant ce problème. Notre équipe de support client suivra votre problème dans les 24 heures et continuera à vous aider jusqu'à ce que tous vos besoins soient résolus. Veuillez garder un œil sur les réponses aux tickets et les notifications par e-mail.
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Tradotto da francese
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JEAN-LOUIS JEAN-LOUIS
monsieur
1,36 kg Alloggiamento in plastica+Posizione laterale+Tamburo singolo
monsieur 3
le polissage souhaité n'est pas atteint. Les pierres sont mat mais pas brillantes.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Akos Akos
Weak electric motor
1,8 kg Alloggiamento metallico+Posizione verticale+Tamburo singolo
After the first use, the second one doesn't work. The motor can't handle the load. I've tried using a smaller amount of stone, reducing the weight, but the motor won't drive the barrel. POS :(
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jim Jim
Mr
Ran for 3 hours then quit . Motor was extremely hot. I wasn’t expecting a lot at the price but very disappointed that I didn’t even get one batch through the first stage.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Damian Damian
Berrili
The tumbler ran for 3h and stopped, it wont turn back on.... complete waste of money
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Sofia Ribeiro Sofia Ribeiro
Good Product, Delivery Problems in My Area
3,6 kg Alloggiamento metallico+Posizione verticale+Doppio tamburo
The products offered by Vevor appear to be of good quality, and customer support was responsive and effective in resolving issues. However, the delivery experience in the Cacia (Aveiro, Portugal) area was unsatisfactory. The distribution partner showed a lack of proper communication, with no SMS, email, or delivery notice, and no second delivery attempt. In one case, the package was left at a nearby shop without any notification. In another case, the order was marked as “delivered” but was never received. The situation was only resolved through Vevor’s intervention, including reshipping one item and refunding another after a prolonged delay. These issues appear to be related to the local distribution service and significantly affect the overall customer experience. It would be advisable for Vevor to review its delivery partner in this specific region. The product quality is good, but the delivery process needs improvement.
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Risposta del servizio clienti: Thank you for letting us know that your reported issue was resolved via our recent email correspondence. We are glad we could assist you promptly, and please don't hesitate to reach out if you have any further questions. We also sincerely apologize for the frustrations you experienced with the delivery process; your feedback has been shared with our logistics partners to ensure we improve these services moving forward. We appreciate your patience and your help in making our customer experience better.
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