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VEVOR Kit di Utensili per Pressatura e Batteria, Utensile Elettrico per Crimpatura di Tubi con Ganasce M15, M22, M28, Pressatura con 2 Batterie 18 V 4,0 Ah, Caricabatterie Rapido e Custodia Trasporto

Recensioni dei clienti per VEVOR Kit di Utensili per Pressatura e Batteria, Utensile Elettrico per Crimpatura di Tubi con Ganasce M15, M22, M28, Pressatura con 2 Batterie 18 V 4,0 Ah, Caricabatterie Rapido e Custodia Trasporto

Dritto Norma UE Tipo M (15, 22, 28)

recensioni dei clienti

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394 Recensioni
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Lavency Lavency
Sertisseuse
Compatto Norma UE Tipo M (15, 22, 28)
Article très fragile et mini presse facile dans les petits endroits
2 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Roman Roman
Не работает поворот на 360 градусов
Dritto Norma UE Tipo V (15, 22, 28)
Прошу счёт на оборудование 3 дня никто не отвечает. На вид пресс для труб выглядит очень дёшево особенно зарядка для аккумуляторов. Дальше посмотрим насколько надёжный.
10 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo, unser Kundendienstteam bearbeitet Ihr Produktproblem. Die Arbeitsauftrags-ID der E-Mail lautet 1732775521181. Bitte seien Sie versichert, dass unser Kundendienstteam Ihnen auf jeden Fall eine zufriedenstellende Lösung bieten wird Nehmen Sie gerne Kontakt mit uns auf. Vielen Dank für Ihr Verständnis und Ihre Unterstützung.
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Joshua Barger Joshua Barger
Owner
Owner 1
Does NOT work with PEX with the jaws they provide. They do NOT offer the jaws for PEX. Do NOT buy if using PEX
14 persone l'hanno trovato utile
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Hugo Senteno Hugo Senteno
plumber
I order a jaws for this press tool and they sent ones so big that doesn't fit in this press tool and you guys don't accept returns.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Dan Dan
very disappointed with both the VEVOR press tool and their customer service.
Compatto Norma UE Tipo V (15, 22, 28)
I am very disappointed with both the VEVOR press tool and their customer service. I purchased the press tool expecting reliable and safe crimps for plumbing work, but I quickly lost confidence in the tool. The crimps do not feel consistently mechanically locked and I do not trust the reliability of every connection it makes. I contacted VEVOR multiple times requesting support and a return, but instead of getting a proper solution, I keep receiving the same response saying they will “get back to me.” My emails are not being properly answered and the issue is not being resolved. This is a serious concern because plumbing press tools are supposed to create safe and reliable connections. When you cannot fully trust the tool, it becomes a major problem. At this point, I am considering escalating the case through PayPal because I am not satisfied with the product or the support experience. Very frustrating experience overall.
6 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Praful patel Praful patel
Manager
Do not buy any vevor products. They do not have any customer support. If you need any parts for the product you buy from them they will not find a parts for the product you buy from them. Go figure.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Gint Gint
Mr.
Stopped working after 4th use doesn’t work waste of money
5 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Peniel Martinez Peniel Martinez
83 AC engineering
This thing is garbage the LEDs prevents the machine from working properly whoever invented this should go back to the drawing board and examine his brains because I could have done a better job and designing this machine
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Désirant Désirant
Incompatibilité
Compatto Norma UE Tipo M (15, 22, 28)
Incompatibilité avec les mâchoires standard, et impossible de les acheter séparément. J'ai laissé plusieurs messages et mails laissé sans réponses. À éviter car condamné aux 3 mâchoires livrées avec la machine.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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PAUL PAUL
purchaser
Tool works as designed. Custumer Service POOR at best. I asked to purchase an additional jaw with dies for Pex Copper Ring pressing, which they offer in a differant kit. I was not able to contact them by phone,due to no number available. After 7 custumer service email tickets, too which they stated they were working on it. The final 2 emails contained links to Alibabo.com telling me to contact there custumer service department, which was just as bad as Vevor Dear customer, Thank you for your email. We apologize, but we do not carry this PEX clamp for sale. Why will you not sell me the jaw with the 2 additional dies? They are offered in another kit.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings, PEX Press Tool Kit with 2pcs Battery, Fast Charger & Carrying Case - Meet ASTM F1807 Standard) Why should I be forced to purchase another kit ? I don't need another battery press tool,batteries, battery charger or case. You are forcing me to purchase from your other LARGE competors (Milwaukee & Ridgid). I'am tring to resolve this issue before I leave a very negitive review for poor custumer support. Dear customer, Thank you very much for your patience. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG The link is not for the requested item. The link is for a Pro Press jaw. I am requesting a jaw with dies for Pex crimp. Again why can't I purchase it from you.(VEVOR Cordless Mini Press Tool, 18V Electric Pipe Crimping Tool for 1/2", 3/4", 1" PEX Pipe Copper Rings) You have it in another kit on your web site.( As shown/attached in the previous requests) . The attached file is from the link you send me Dear customer, We are sorry for any inconvenience caused to you. We are sorry for the bad shopping experience. We have received your feedback and we will continue to follow up on your issue and provide you with a new solution. Please wait patiently for 48 hours. Dear customer, Thank you for your inquiry. Please contact the store's customer service through the link to inquire about your needs. Please refer to the purchase link: https://www.alibaba.com/product-detail/Jaws-for-Plumbing-Tool-Crimping-Jaws_1600974896058.html?spm=a2747.product_manager.0.0.73c871d25Ot5iG
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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