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VEVOR Kit Telecamera Endoscopio con Sonda Localizzatore 512Hz per Ispezione di Fognatura Schermo LCD Colorata 9 Pollici Cavo 50m, Telecamera Ispezione Sonda Portatile per Tubi Angolazione Visiva 130°

Recensioni dei clienti per VEVOR Kit Telecamera Endoscopio con Sonda Localizzatore 512Hz per Ispezione di Fognatura Schermo LCD Colorata 9 Pollici Cavo 50m, Telecamera Ispezione Sonda Portatile per Tubi Angolazione Visiva 130°

50 m Localizzatore 512 Hz - Marcatura Lunghezza Cavo Senza Autolivellamento

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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530 Recensioni
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John John
Dont purchase
The camera head light broke after 2 uses. I purchased the camaera 3 months ago. The last 3 months I have been emailling to get a replacement part. Vevor does not have any way to discuss warranty with an actual person. So if something goes wrong you are wasting your time. Do not buy this product. Very bad customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Layton Layton
Owner
Camera worked a couple times now screen is just black and not having any luck returning just getting a ton of emails likely there just wasting time till it’s too late to return it. DO NOT PURCHASE ONE
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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RR RR
As long as you never need a replacement battery...awful customer service
Excellent camera till the battery dies and you need to replace it. Customer service sends you round and round and requires a video and pictures showing the battery is dead before they can tell you whether if you can get a replacement battery. I sent the video and they said they forwarded my question to a special team and should hear back within 48 hours. It has been several days and still no response. In the meantime, I have to keep replying to system generated emails otherwise the system will mark the issue as resolved. This is terrible customer service. I had a good run with Vevor tools and that's because I never had to deal with their customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jerry Summerlin Jerry Summerlin
Owner
Your tech support told me that they were sending me a replacement camera I'm sitting here with $1,000 sewer camera that has a camera that won't work. I can't use this.I need a replacement camera ASAP. I also purchased your 3-year warranty.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Renáta Renáta
Mohács
30 m Indicatori di Lunghezza del Cavo Autolivellamento
Figyelem Átverés !!!!! Nincs garancia nem lehet utolérni a vevor céget hibás termékeket küldenek
0 persone l'hanno trovato utile
Risposta del servizio clienti: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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Scott Schult Scott Schult
Owner
Used one time and cable broke while inserting it into a drain pipe Contacted vevor got no response
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ahmad Karim Ahmad Karim
Agent
Very poor service and quality
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Julien Teichmann Julien Teichmann
Owner
I bought the sewer scope as an upgrade and unfortunately the light never worked. It's been a month without a solution from vevor. I bought a insurance with it. Very frustrating experience I wouldn't recommend Vevor or the sewer scope.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David David
Owner
I was very disappointed in the quality of the camera quality this has. The lighting in the camera is not very bright and pictures are not as good as your other camera you sell
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Mike Mike
Sewer Inspector
My business performs dozens of residential sewer inspections every week. I have been looking for a reliable camera at the right price. I've used several different makes and models, all of which were lacking in quality and reliability. I was hopeful that this Vevor camera would provide what I am looking for, but unfortunately, this Vevor camera is worse than the other cameras I have been using. We are expert inspectors and use our cameras very delicately, but this camera started glitching after just a few uses. The picture would flicker on and off during inspection, the distance counter would randomly reset, then the LED screen wouldn't turn on at all - just black with flickering lines. Trying to work with Vevor on a warranty refund but they are being difficult. Really disappointed.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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