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VEVOR Kit Tagliasiepi a Batteria da Giardinaggio, Tagliasiepi Elettrico da 20 V con Lama in Acciaio a Doppio Taglio da 457,2 mm, Design Telescopico da 187,5 a 238,5 cm, per Rami Alti Siepi Arbusti

Recensioni dei clienti per VEVOR Kit Tagliasiepi a Batteria da Giardinaggio, Tagliasiepi Elettrico da 20 V con Lama in Acciaio a Doppio Taglio da 457,2 mm, Design Telescopico da 187,5 a 238,5 cm, per Rami Alti Siepi Arbusti

recensioni dei clienti

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233 Recensioni
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Langlois Langlois
Battery not charging
I received my tools this noon and after two hours on charger the battery is not charging
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Manuela Manuela
Gerät funktioniert absolut nicht, vom Kundendienst seit Wochen keine Antwort oder Hilfe!
Ramo Alto 18 inch
Gerät funktioniert nicht. Wir haben den Akku voll geladen, er ist gut eingehängt im Gerät und trotzdem geht nichts. Gerät absolut unbrauchbar! Obwohl wir uns direkt bei Vevor gemeldet haben, sogar ein Video geschickt, wo man sieht dass nichts funktioniert, haben wir seit Wochen keine Antwort erhalten. Leider sehr enttäuschend!
3 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Jason Jason
Horrible
If you could rate as negative 5 stars this would be it. Tried to reach out to return and was asked for videos?!?!? Wouldn’t cut 8” grass. Awful.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Jackie Reams Jackie Reams
Mr.
If there was a zero rating I would use that! Received the trimmer, charged the battery, and then tried to use it. The trimmer had no power and it is 100% inoperative straight out of the box.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ángel Vila Moirón Ángel Vila Moirón
Se me ha vuelto a estropear cortasetos
Ramo Alto 18 inch
Se me ha vuelto a estropear cortasetos 3 Se me ha vuelto a estropear cortasetos 3
Hola, se ha vuelto a estropear el piñon que acciona la tijera de corte…al ser de plástico acaba rompiendo con poco tiempo de uso y deja de actuar el peine de corte. Tendreis repuesto de esa pieza..?????
3 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Tradotto da spagnolo
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Jason Jason
Mr
I really like the multiple angles and extension. Blade seems very sharp but I was disappointed in the lack of power. Numerous times the blade just stopped when cutting a tree branch only 1/4 in diameter. Battery was fully charged. I think it will do great on new and very tender growth but not so well on sturdier growth. Still, I think it’s worth the money just for the extra reach to clean up the smaller growth that is hard to reach
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Disappointed Disappointed
Too flimsy when extended. There is no handle for extra support when extended.
This hedge trimmer is lighter but most likely because there is no handle for extra support when extended. We also have a Black & Decker extendable hedge trimmer which does have a handle for guidance & stability. It is heavier because of the "handle" but easier to use & control.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Michael Ryan Michael Ryan
Owner
Ramo Alto 18 inch
Great product, very easy to use, but keep it straight, as I broke the blade when I let it hang (my fault) replaced the blade and still working
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
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Quentin Quentin
Dommage
Ramo Alto 18 inch
Dommage que les batterie makita ne fonctionne pas dessus . En forçant un peut le plastique à fendu et j'ai réparer avec des collier en métal
0 persone l'hanno trovato utile
Risposta del servizio clienti: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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VanDam VanDam
2 in 1 ?
This trimmer can only be used with the extension pole. Don’t be confused by the 2 in 1 claim. I had expected it meant either with or without the extender pole, a regular trimmer or an extended trimmer but the battery pack is on the end of the pole/handle so there is no way to use it without the pole. Now I need to buy another (regular) trimmer to trim smaller hedges.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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