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VEVOR Kit per Doccia con Piatto Impermeabile 96,52 cm x 152,4cm Scarico Centrale in ABS Materiale Tagliabile, Kit da Box Doccia Piatto Rettangolare Impermeabile con Scarico Centrale in Acciaio Inox

Recensioni dei clienti per VEVOR Kit per Doccia con Piatto Impermeabile 96,52 cm x 152,4cm Scarico Centrale in ABS Materiale Tagliabile, Kit da Box Doccia Piatto Rettangolare Impermeabile con Scarico Centrale in Acciaio Inox

Grigio 38 x 60 inch

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Smellzalot Smellzalot
Curb too short
Grigio 38 x 60 inch
Curb too short 2
I bought the 38x60 shower kit, but there is not enough curbs to even make a 36x48 shower. Now I have to buy more or make my own curb, what a hassle. There should be enough for the size the kit is for...someone didn't think this through!
4 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
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Louie Dushaj Louie Dushaj
Mr
Griggio Scuro 38 x 60 inch
The system is good, priced well and I have bought many of these. My problem with this is the waterproof cloth was not glued down properly and it had waves of unglued lines through the the whole floor base system. The other thing is the ledge or sill is to high and wide. They shoukd offer a 3x4 size, it would fit better with tile and marble threshold.
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Shabba Shabba
Drain flange assembly not usable.
Grigio 38 x 60 inch
I've installed half the kit. There is barely enough fleece fibers on the membrane. I hope it holds to the thinset enough on both sides. The real issue is with the flange assembly. The membrane that is attached to the flange was only half adhered and peels with slight pressure. This is a catastrophic issue. The other issue is with the flange gasket membrane. The inside edge - the inside hole - is cut too large and doesn't allow for 2" overlap with the membrane that is factory glued to the abs flange. I will have to buy and use the orange name brand flange kit. Dissapointed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Al Al
Delivery
Grigio 38 x 60 inch
I lost a job because there delivery was late by 2 weeks not sure what happened but I order before never had issues they need to change the delivery company Purolator sucks
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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William Malave William Malave
Horrible return experience
Griggio Scuro 38 x 60 inch
Product, in this case a shower kit, is not bad. My review is towards their return policy and my experience trying to return one f these. So you can get a better picture, I have bought three of these when I tried to return one of them. The reason for returning was that it didn't come when initially promised and when it did the box was damaged and my replacement order had already come in. I can give you all the details and facts but it will probaby be denied or manipulated by Vevor. So, to summarize, returning one item, when I had already been established as a reliable customer ( or so I thought), is the worst experience I've ever have with any online business in my life. So my advise, buy here only if you don't care about their return policy. And even if you think that you are within your rights to returnan item, it's going to be a very discouraging moment. 😞
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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DB DB
Home owner
Grigio 72 x 72 pollici
very disapointed, after 6mos I had to replace the entire shower
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use..We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
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David L David L
Mr
Griggio Scuro 38 x 60 inch
Not fit and not able to return even before 30 days, be awared
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
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promar promar
owner
Grigio 48 x 48 inch
tried to return never got a response from VEVOR Made multiple attempts to try to return shower base my customer was not happy with product wanted a more stable and secure product , decided to go with much more expensive shower base made by KBRS company, who stand behind there products and are easy to deal with on returns and product info your customer service is terrible
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Aaron Aaron
Never came
Griggio Scuro 38 x 60 inch
Said it shipped over a month ago. Tracking said it never did. Only label printed. Then a month later said the shipper must have lost it and that’s it. No offer to send another one out
0 persone l'hanno trovato utile
Risposta del servizio clienti: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
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