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VEVOR Kit 16 Pz Macchina per Argilla Ceramica, 11 Pollici Potenza 350 W GCJX-008 Macchina per Ruote da Ceramica Pedale Bianca per L'Insegnamento Scolastico, studi di Ceramiche e Uso Domestico, ecc

Recensioni dei clienti per VEVOR Kit 16 Pz Macchina per Argilla Ceramica, 11 Pollici Potenza 350 W GCJX-008 Macchina per Ruote da Ceramica Pedale Bianca per L'Insegnamento Scolastico, studi di Ceramiche e Uso Domestico, ecc

recensioni dei clienti

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Le recensioni dei clienti, comprese le valutazioni a stelle dei prodotti, aiutano i clienti a saperne di più sul prodotto e a decidere se è quello giusto per loro.
Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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125 Recensioni
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Eddie Eddie
Lamentable servie après vente
350W Blu 25 cm
Article qui ne fonctionne pas. Aucune réponse ni sur le remboursement ni sur le renvoie de larticle. Depuis une semaine je n'ai aucune réponse sur la procédure de renvoi ni de remboursement.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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remy remy
aie aie aie
450w Bianco 35 cm
n achetez surtout pas c est une catastrophe c est un jouet qui tombe en panne des qu' on l utilise un peu............ une catastrophe ............si vous voulez perdre de l'argent allez y !!! je suis très déçu de ce produit...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Rachel Rachel
Wobbly wheel bad service
Wheel was wobbly and made a clunking sound. First the service provider tried to convince me that this was normal. Then when I asked for a refund to send the wheel back, they declined to give me a refund to send the wheel back. They only gave me the option to get not even half of my money back and keep the wheel or get sent a new one with no refund. I opted for the new one and they sent me a second wobbly wheel that had a clunking sound . After this, I gave up. Not shopping from this company again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Linda Linda
Basin leakage is apparently normal
The basin leaks. There is a defect at the joint because the plastic is warped. After inquiring with customer support, their response was that it was normal for it to leak. Literally word for word customer support said “it is normal for it to leak”. I am new to the pottery world but I’m pretty sure this is not suppose to be normal. Maybe it is normal for all vevor products which is concerning.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Jmat Jmat
poor quality control and don't honor their return policy
I received a defective pottery wheel. I worked with customer service for over two months, during which time they repeatedly asked me to make repairs myself, even after I said I was not willing/able to do so. My dad (who is very handy) helped me. He determined the problem is that key components were incorrectly shimmed, and this is a major repair. The wheel could not have been tested prior to shipment. Even though I originally contacted customer service within the 30-day window required in Vevor's return policy, and the support techs agreed the wheel is defective, Vevor has flat-out refused to honor their own policy. They will not let me return for a full refund. They offered to give me $20 as compensation to keep the defective pottery wheel. When I refused, they offered me $45. It is insulting. They should have given me the full refund AND an additional $45 for all the time my dad spent attempting repairs for them.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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