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VEVOR Kit Livella Laser Rotante Raggio Verde Portata 500 m, Autolivellante, Angolo di Scansione Flessibile, Rotazione 360 Gradi, Scatola da Trasporto, Impermeabile IP54, Ricevitore Telecomando

Recensioni dei clienti per VEVOR Kit Livella Laser Rotante Raggio Verde Portata 500 m, Autolivellante, Angolo di Scansione Flessibile, Rotazione 360 Gradi, Scatola da Trasporto, Impermeabile IP54, Ricevitore Telecomando

Giallo Verde 500 m

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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133 Recensioni
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Tyler Tyler
Laser
The laser works pretty good. It’s not very bright so it’s hard to see the laser. The case is cheap and won’t even stay together when carrying it by the handle. Overall happy with it for the price but it could be better.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Eric gerber Eric gerber
Mr
Mr 1
Very disappointed right now. The system is only 2 months old and has only been used 4-5 times lightly and always taken care of and the laser receiver is dead it will. It turn on even with a new battery. Contacted customer service days ago and still have heard nothing back. This is frustrating as it has cost me money to rent a replacement in its place until they warrranty it. At this point I’d want a second receiver to carry with it as a spare.
5 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Philip Briley Philip Briley
Working on returning it
Unit is not accurate for the angle function. For example, the 90 degree function is not 90 degrees and the laser shifts with each cycle. If you change the degree setting, it bounces the start point to a random spot. I am working with support to return the unit and will purchase a different brand. Also, it has a very weird smell that I cannot place.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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G G
Very Fragile 2000" green self leveling kit
Very Fragile 2000" green self leveling kit 1 Very Fragile 2000" green self leveling kit 1
I was really looking forward to putting this to work, but was disappointed when it arrived The laser had parts and pieces rattling around when pulled from the hard case. I tried to get it spin but it would only put a dot on the wall. When turned on angle the laser head just flopped from side to side. I returned it for a new one. The new kit arrived broken as well. It would try to self level as the dot moved up or down about and inch, but it would not rotate. It made a sound when turned upside down and you could feel something was not secure. I received a refund and was informed that they only allow 2 attempts. My issues were more with FedEx but it makes me believe if this thing sustains a bump, it will break.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Huston Huston
Contractor
I would love to say that the product is worth it for the price but I honestly can’t say, since the unit I received had pieces rattling around inside of it before I even took it out of the box. After several hours of troubleshooting and trying to get the self-leveling feature to work, I gave up and contacted customer support to notify them and see how to rectify the problem. I was offered $138 (a fraction of what I paid) and told that I should take it to a repair shop and have them work on my BRAND NEW piece of equipment. The closest repair shop is over 2 hours away. I asked for a replacement unit to be sent, since only the level was damaged and not working and everything else seemed to be in tact, and I am willing to send back the damaged unit. They told me they would give me a prepaid label and I could return the product for a refund. The VEVOR customer service is apparently a joke… so is the cheaper price worth terrible customer service and still no working product, which I need for several jobs or I obviously wouldn’t have ordered it? I would say no. I will be very hesitant to order from this company again in the future. I can’t speak to the features of this product since mine doesn’t work and they are unwilling to send me a replacement. Same goes for the “ease of use.” But I would give the quality negative stars if I could at this point, and even less stars for their less than stellar customer service.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Szwagier Szwagier
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU
Giallo Verde 500 m
NIE POLCENAM BRAK W ZESTAWIE STATYWU !!! BRAK KONTAKTU brak rzetelnej odpowiedzi na reklamacje. TOWAR przyjechał nie kompletny nie nadający się do użytku. Brak kontaktu. BRAK Odpowiedzi. NIE polecam. proszę nie kupować tego produktu!!!!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Richard Richard
Laser vevor
Giallo Verde 500 m
Premier achat sur vevor Très déçu le produit ne fonctionne pas , aucune rotation du laser. Et il ne faut surtout pas parler du SAV qui ne donne pas de nouvelle. A la base cela semble un bon produit , mais au final … Peut être que grâce à ce message j’aurais des nouvelles du SAV?
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Geoff Wickens Geoff Wickens
Arrived Brocken with parts rattling around inside
Arrived Brocken. Packaging was good, but seeing as this has a lot of moving parts inside, they need to find a way to lockdown the mechanism during shipment. I’m still waiting for customer service to issue a return or ship new unit. So far I am not satisfied with the service support. They wanted me to open up the laser module and identify the Brocken parts. This is not good.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David David
niveau laser rotatif autonivelant 360
Giallo Rosso 300 m
Première commande chez vevor, et honnetement à réfléchir si un jour je dois commander le sav est nul . Donc pour la petite explication je déballe le produit jusque la tout va bien, je le mais à charger et le lendemain petit essai et la échec. impossible de trouver le point de stabiliter 0 avec la cellule du lazer. Donc je les contacte pour leur expilquer que je ne peut pas me servir du lazer en l'état. leurs réponse apporter la preuve en photo ou vidéo comme si j'ai que cela a faire alors que j'avais besoin du lazers. je leur demande un renvoie et un remboursemment, sachant que cela fesait juste deux jours que j'avais reçu l'article rien toujours le méme message bidon photo ou vidéo au final vue que le lasers fonctionner bien, j'ai pris la cellule de mon laser topcon car mon laser lui ne marcher plus, mais la cellule oui et voila au final leur cellule et en défaut mais aucun sav. Donc pour ma part c'est vraiment de la vente a petit prix sans rien attendre niveau sav, très dessus pour une première experience chez vevor voila mon avis
3 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Terry Terry
Individual
I can’t get the laser to calibrate. It’s off by over 1 1/2 inches over a distance of 45 feet.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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