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VEVOR Kit Livella Laser Rotante Raggio Verde Portata 500 m, Autolivellante, Angolo di Scansione Flessibile, Rotazione 360 Gradi, Scatola da Trasporto, Impermeabile IP54, Ricevitore Telecomando

Recensioni dei clienti per VEVOR Kit Livella Laser Rotante Raggio Verde Portata 500 m, Autolivellante, Angolo di Scansione Flessibile, Rotazione 360 Gradi, Scatola da Trasporto, Impermeabile IP54, Ricevitore Telecomando

Giallo Verde 500 m

recensioni dei clienti

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131 recensioni
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Doyce Farris Doyce Farris
Mgr
Mgr 1
Receiver does NOT work. I have been waiting for over a week for customer support to respond and resolve the problem. They could send a replacement receiver. No response. I get the same 24 to 48 hour run around over and over. I am not sure if there really is a customer support team because they do not respond. Very disappointing. I can not use the item. The return Department did not respond. I will have to reach out to my credit card provider to see what my options are.
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Metayer Metayer
Kit laser
Giallo Verde 500 m
Assez dessus de la commande. Matériel livré non complet et en attente du remboursement proposé.C’est bien dévoyé de la publicité,il faudrait mieux régler les problèmes avant !!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Nick Jhilal Nick Jhilal
Owner
The transit is not functioning. I tried to email & ask for some assistance but no help have showed up.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dave Dave
self
Receiver unit does not power on. Tech support was contacted but have not helped
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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its no accurate its no accurate
bad alignment and it's not correct
I tried to use it in one of my jobs and we have up to 2" difference between point A and B. Its very bad that we have up to 2" difference with a laser level like this. Thanks God we check carefully and accuracy with this tool.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Luc Audette Luc Audette
Homeowner
The biggest problem is the instructions are not the greatest. You have to figure out some stuff on your own.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Justin Justin
Laser damaged in shipping.
Laser appears it would be a decent laser. I am thinking it was damaged in shipping or possibly is just cheap made. Not sure.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Jeff E. Jeff E.
Green laser level
Laser works great, but kit was missing the glasses. Will contact to see if I can get the glasses. Nice case and seems well made
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Tyler Tyler
Laser
The laser works pretty good. It’s not very bright so it’s hard to see the laser. The case is cheap and won’t even stay together when carrying it by the handle. Overall happy with it for the price but it could be better.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Eric gerber Eric gerber
Mr
Mr 1
Very disappointed right now. The system is only 2 months old and has only been used 4-5 times lightly and always taken care of and the laser receiver is dead it will. It turn on even with a new battery. Contacted customer service days ago and still have heard nothing back. This is frustrating as it has cost me money to rent a replacement in its place until they warrranty it. At this point I’d want a second receiver to carry with it as a spare.
5 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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