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VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

Recensioni dei clienti per VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

3000W 24V DC to 230V AC

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Craig Greene Craig Greene
Broke at the 1 year mark
After only a year it died. VEVOR didn’t help very much so I through it away and told them I’m done. Then after it was already at the dump they offered to return it. Very disappointed in the service and product. Also it went down over $100 after I bought it. Garbage company with garbage tools. Good luck if you buy this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tai Graham Tai Graham
Never worked well, stopped working within a year
I've had this inverter for just under a year and it is now completely failed. When I initially used it, and let's be clear I've used it probably on four trips, it seemed to do okay until my battery would drop below 85%. I have a 580 amp hour battery and there should be no reason why the voltage fluctuation at 85% should trigger any kind of issues with the inverter. My wiring solid I get perfect voltage readings at all of the wiring points and then when I try to run everything - it goes haywire. It trips the battery setup and I constantly have to reset it. the alarm drives me nuts. I only gave three stars in a certain places because I guess it's somewhat worth the price if it worked but it's not so I don't know what to read it and the features seem okay but they don't work. So I put in a ticket to have this address and be where his only responded with the boiler plate will get back to you in 48 hours and nothing more. So I guess I have a very expensive door stop now.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bob Bob
Beware of cust service
This brand new 2500 watt unit had a little issue with the remote switch. That even with the main switch off the unit would not turn off with the remote. So I created a ticket well over a week ago. Since I am pretty good at electrical I figured it out the issue with the cord itself from unit to remote. I keep updating my ticket but no one from the help team will reply. All I keep getting is a reply to my ticket to be closed and nothing else over and over. All I need is a new 1$ cord sent out . Cust service is not responding. I would buy some where else due to this. Not a happy customer with this purchase even though the product looks good.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Debbie  Purvis Debbie Purvis
Home
Will never order from you again. Haven't even received what I ordered. It's been over 30 days! You said ship within 2 days
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Zedb Zedb
Onduleur
5000W 12V DC to 230V AC
Commandé. Jamais reçu. J'ai fait une demande de remboursement.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Geoffrey Newlon Geoffrey Newlon
Newlon’s Garage
My Vevor Pure Sine Wave Inverter 5000 Watt for $471.20 never arrived even though the tracking information sent by Vevor said it did. I want my money back. I will not use this company for any future purchases.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Richard McCracken Richard McCracken
Inverter
Never received item. Only got 2 shipping updates both the same. Never received item. Never received the item.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jesse Stobaugh Jesse Stobaugh
Purchaser
I thought that I was buying a quality inverter. I had it stored safely until needed. After I started using the inverter, it didn't last a year! It's a 3,500w pure sine wave inverter that won't carry 600w at night being powered by 4/ 100Ah lithium ion batteries. Now I'm going to lose a lot of food because of this piece of crap!
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
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Steve Schrader Steve Schrader
Don’t order from Vevor
I ordered the 2500 watt inverter which said it had a remote control- which it doesn’t. It is a corded controller. I spoke to Vevor and said I want to cancel my order and purchase the inverter (2000 watt) that does have a remote controller. They said we will accept your return. After hours on their support chat, I now am being stonewalled for the return. Great, now I own two inverters from this pathetic company. Run from this company !
1 persone l'hanno trovato utile
Risposta del servizio clienti: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
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RON RON
CEO OPCLL INC.
DID NOT EVER RECIVE THE UNIT TO TRY. HAD TO REQUEST MY MONEY BACK FINNALLY AFTER WAITING ALONG TIME KEPT GETTING THE RUN AROUND BY THE COMPANY.
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Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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