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VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

Recensioni dei clienti per VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

3000W 24V DC to 230V AC

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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387 Recensioni
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elevage.fd4s elevage.fd4s
Quel SAV et a quelle adresse renvoyer le materiel
3000W 24V DC to 230V AC
Quel dommage qu il n y ait aucun SAV aucune adresse à laquelle renvoyer le matériel qui pourrait ne pas convenir Alors on vous propose un remboursement partiel Et on ne peut que s en contenter Faute de mieux Et se charger de revendre soi même ce matos devenu unitilisable ou inutile C'est décevant Et c est d ailleurs ce qui me fait hésiter a continuer à être parmi vos clients
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Ro*** Ro***
Robert Samuelsson
5000W 12V DC to 230V AC
Robert Samuelsson 3
very quick delivery as always when buying from Vevor , I immediate started to use the product , 3 days Later stopped working, I called service man, he changed the fuse, remote controller was missing as described in Photo , they say they will send me I still don't have , the machine sometimes makes noise sometimes works fine , and the digital screen does not work as should . I do not recommend it,so much time has passed , they did not yet solve my problem with this faulty machine or the missing part . they only send me non stop email telling me they are working on it
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Claudius Abel Claudius Abel
Wrong Manual
Not happy with the manual they supply on the website. It is not for this unit. The model numbers do not match and Vevor is washing their hands of this. I uploaded the correct one to them. Their answer was. Regarding the manual you requested, please note that we do not provide a separate manual for every individual model. If it blows up it will be their fault because they didn't supply the correct manual. Edit: This whole thing was for people who bought this, so they wouldn't blow it up if they did something wrong. I mean you buy a honda you expect a honda manual not a hyundai. Look around for the proper manual. I did find it.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ric2 Ric2
Hertz
These inverters are not 60 Hertz, clocks and timers run fast, I have three of them and all are 61-63 hertz.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Manel Cebreros Bestard Manel Cebreros Bestard
La postventa podría mejorar
5000W 12V DC to 230V AC
Entrega bien. Tuve un problema Al quedarse la pantalla “congelada”. Mantuve una conversación con un operador a través de email y todavía estoy esperando instrucciones para saber si puedo usarlo y si tiene garantía. Si tengo que comprar otro no será VEVOR. Postventa podría mejorar. No puedo enlazar imágenes.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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ew*** ew***
bringt nicht die angegebene Leistung
5000W 12V DC to 230V AC
leider bringt der Wechselrichter nur 4000w statt der 5000w Steigt bei der kleinsten überlast 4050w aus, und muss neu gestartet werden. Leistungsanzeige zeigt prinzipiell 30% mehr an als bezogen wird!!
0 persone l'hanno trovato utile
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ro*** ro***
inverter left out in storm at a business on Sunday
we love your inverters however your choice of delivery company SUCKS! We are a business and they left the inverter outside on a Sunday when we were having extreme storms. Hope it works
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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glennlarson2 glennlarson2
Never Received The Product
I can't review this product because I never received it. I did receive a refund so that's good.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Do*** Do***
slow to no communication with warranty company
Where do I begin? i bought it online, it was shipped but no emails alerting me to the shipment. It was 7 days in the shipping warehouse waiting to be claimed but I didn't receive a phone call as the phone number on the shipping was inputted wrong by the sender. It was by chance while picking up a different package that the Inverter was delivered to me. I had it professionally installed at $170 per hour to have it FAIL! Luckily I bought an extended warranty on the Inverter (learned that from a past experience) Well dealing with the warranty department is quite the treat ...NOT i have received barely any communication from them except that the 'ticket' has been registered and a 'claim #' has been issued. When i attempt to engage their chatbot communication device i don't get anywhere except for them to acknowledge that my complaint has been lodged ...even after i tell them i have already lodged a complaint and received a tracing number.... to which i supplied this info when they asked for it, they again told me they would open up a 'ticket' ... then crickets. Don't put yourself in the position of probable disappointment (like I experienced on a different one of their products, hence the warranty purchase) This has put a MASSIVE damper on my fall vacation traveling in my campervan. To the point where i may have to cancel, postpone or buy a portable inverter from a more reputable company like Jackery.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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bg209 bg209
No Customer Service at all!
Customer service is non-existent with this company. It's impossible to try to get a hold of a live person or to resolve a return. Customer service has gone straight out the window.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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