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VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

Recensioni dei clienti per VEVOR Invertitore a Onda Sinusoidale Pura, 3000 W Invertitore di Potenza, DC 24 V a AC 230 V Invertitore per Auto con Schermo LCD Porta USB, Telecomando, per Camper Sistema Solare Viaggio Campeggio

3000W 24V DC to 230V AC

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ro*** ro***
inverter left out in storm at a business on Sunday
we love your inverters however your choice of delivery company SUCKS! We are a business and they left the inverter outside on a Sunday when we were having extreme storms. Hope it works
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
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glennlarson2 glennlarson2
Never Received The Product
I can't review this product because I never received it. I did receive a refund so that's good.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Do*** Do***
slow to no communication with warranty company
Where do I begin? i bought it online, it was shipped but no emails alerting me to the shipment. It was 7 days in the shipping warehouse waiting to be claimed but I didn't receive a phone call as the phone number on the shipping was inputted wrong by the sender. It was by chance while picking up a different package that the Inverter was delivered to me. I had it professionally installed at $170 per hour to have it FAIL! Luckily I bought an extended warranty on the Inverter (learned that from a past experience) Well dealing with the warranty department is quite the treat ...NOT i have received barely any communication from them except that the 'ticket' has been registered and a 'claim #' has been issued. When i attempt to engage their chatbot communication device i don't get anywhere except for them to acknowledge that my complaint has been lodged ...even after i tell them i have already lodged a complaint and received a tracing number.... to which i supplied this info when they asked for it, they again told me they would open up a 'ticket' ... then crickets. Don't put yourself in the position of probable disappointment (like I experienced on a different one of their products, hence the warranty purchase) This has put a MASSIVE damper on my fall vacation traveling in my campervan. To the point where i may have to cancel, postpone or buy a portable inverter from a more reputable company like Jackery.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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bg209 bg209
No Customer Service at all!
Customer service is non-existent with this company. It's impossible to try to get a hold of a live person or to resolve a return. Customer service has gone straight out the window.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Marcin Marcin
Firma śmieć
3000W 24V DC to 230V AC
Nie polecam tej firmy rozmowa z automatami,a jeżeli chodzi o reklamację totalne dno , już więcej nic nie kupię z tej firmy,jak najdalej od nich
0 persone l'hanno trovato utile
Risposta del servizio clienti: Cześć! Bardzo nam przykro, że Twoje doświadczenia z obsługą posprzedażową i obsługą klienta były dla Ciebie rozczarowujące. Traktujemy Twoją opinię poważnie. Dziękujemy za zgłoszenie – Twój wkład jest dla nas kluczowy, ponieważ pomaga nam rozwiązać problem i poprawić naszą działalność. Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany dzięki komunikacji e-mailowej. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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Everest-camp Everest-camp
Off-road Trailer
3000W 24V DC to 230V AC
Firma VEVOR Nie polecam ! ! ! . Nie ma możliwości odesłania wadliwego produktu. NIE przyjmuje reklamacji na uszkodzone produkty elektryczne. Firma VEVOR nie działa zgodnie z EUROPEJSKIM Prawem konsumenta. Jestem rozczarowany przestępczą działalnością.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Boshiya Boshiya
died after 14 months.
14 months after buying this it died. dead. live wires test, but dead. no resource. will need to look at other brands. sucks. bought to upgrade my system.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Emil Ioan Emil Ioan
Un produs sub așteptări și fără garanție!
5000W 12V DC to 230V AC
Am cumpărat acest invertor însă nu are valoarea de 5000w, la 1200w dă semne de oboseală! Are o ieșire în față care se dorește a fi trifazată dar nu este (deși pe capac scrie 600v). După ce l-am cumpărat au făcut reducere suplimentara de 10% la el și eu care m-am grăbit să-l achiziționez la 5% am fost prostit fără să primesc nimic la schimb! Din păcate această firmă nu oferă garanții pentru produsele vândute și nici retur în cazul în care nu ești mulțumit de calitatea produselor, totul este o loterie. Dacă ai noroc și cumperi un produs bun trebuie să ai grijă de el pentru că dacă se defectează ori îl repari pe cheltuială proprie ori îl arunci! Nu au instrucțiuni clare de utilizare pentru produse și există riscul să se defecteze de la prima utilizare!
3 persone l'hanno trovato utile
Risposta del servizio clienti: Am creat un tichet pentru a vă contacta în legătură cu această problemă. Echipa noastră de asistență clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema va fi rezolvată. Vă rugăm să verificați prompt căsuța poștală pentru mesajele noastre.
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jose jose
customer
really bad company i order wait for a month & i do not received nothing
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Wes Faulkner Wes Faulkner
Inverter
Worst customer service ever.! All Ai responses and useless emails that never solved anything. Charged me for premium shipping and the product arrived 5 weeks later. The inverter works great, but if you need it fast order from a 3rd party supplier and NOT Vevor.com.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Traduci la recensione in lingua italiana
Tradotto da Inglese
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