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VEVOR Inverter Solare Ibrido 4000 W da 24 V CC a 230 V CA, Inverter e Caricabatterie a Onda Sinusoidale Pura con Regolatore Solare MPPT da 120 A Integrato, Modulo WiFi, Monofase

Recensioni dei clienti per VEVOR Inverter Solare Ibrido 4000 W da 24 V CC a 230 V CA, Inverter e Caricabatterie a Onda Sinusoidale Pura con Regolatore Solare MPPT da 120 A Integrato, Modulo WiFi, Monofase

4000 W con Wi-Fi

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en*** en***
Reclamación
4000 W con Wi-Fi
Reclamación 1 Reclamación 1 Reclamación 1
El inversor que he comprado no funciona bien y estoy intentando devolverlo y tengo muchas dificultades de que me presten atención y esto está creando una inmensa desconfianza en la marca Vevor. Tengo la sensación de que me están engañando,
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Pavel Pavel
Too much hassle with delivery in Ireland 🤬
4000 W con Wi-Fi
Too much hassle with delivery in Ireland 🤬 1
Inverter is great 👍 replaced our older Vevor inverter and find it much more better. Like the wifi function with app. Product itself is 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ However the delivery with UPS Ireland was an absolute disaster as usual. We had to contact Vevor customer service multiple times and open a few refund requests until these “courier “ clowns 🤡 decided to actually deliver the package. We have been a Vevor customers for over 5 years. Had all products delivered by an Post Ireland always on time without any issues or problems. However this change last few months with Irish courier companies it’s disgraceful. We had to open a dispute with Revolut also multiple times as we were not getting our parcels delivered. Would happily pay extra for postage if Vevor could add a delivery option with an Post and we could choose to use an Post only. What a shame! Would like the Vevor Team check reviews of these “couriers” on Trustpilot before they are using their services in Ireland in the future to see what they can expect. We already learned hard way with them. Recommend to all Vevor customers in Ireland: Make sure you are paying for your orders with Paypal or Revolut especially if you are living in Irish countryside. “Courier” won’t bother to show up if you more than 5 miles from the town. You will have to open a dispute with Paypal or Revolut immediately after your parcel is not delivered by estimate delivery date. Don’t wait on fake delivery promises next day not going to happen. Only after you open the dispute with Revolut or Paypal things start to get moving. It’s always 50/50. Sometimes you get a refund straight away sometimes you get your parcel after few days. However you get nothing if you don’t open the dispute immediately with Revolut or Paypal. Believe me I have tried a lot. Good luck 🤞 if you live in Ireland and your parcel is coming with any other than an Post.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Fournier Jf Fournier Jf
Vevor facile à contacter mais que du blabla aucune nouvelle du SAV une semaine après achat
4000 W con Wi-Fi
Matériel livré défectueux onduleur solaire 4 kg en cas d'erreur 01 pour panne de ventilateur j'essaie de joindre depuis plus d'une semaine je n'ai que des blabla aucune réaction au service technique je me retrouve avec un onduleur en panne et l'obligation de payer mon électricité alors que j'ai acheté chez toi pour faire des économies donc zéro niveau communication que du blabla on va s'occuper de vous il y a pas de problème c'est la priorité et en fait aucune nouvelle le SAV aucune réponse à porter
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Willian M Willian M
Do not buy if need 240v
4000 W con Wi-Fi
Do not buy if need 240v  1 Do not buy if need 240v  1
This inverter is 240V single phase and is not described correctly. If need dor car charger need get split phase Amazon good price. Vevor Customer support and app really bad! https://a.co/d/07QRCVO6
6 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
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