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VEVOR Insaccatrice Manuale per Salsicce, Insaccatrice Verticale per Carne da 5 L, a Doppia Velocità, per Impieghi Gravosi in Acciaio Inox con 5 Tubi di Insacco, per Uso Commerciale e Domestico

Recensioni dei clienti per VEVOR Insaccatrice Manuale per Salsicce, Insaccatrice Verticale per Carne da 5 L, a Doppia Velocità, per Impieghi Gravosi in Acciaio Inox con 5 Tubi di Insacco, per Uso Commerciale e Domestico

5 L Manuale Verticale

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Eric Nelson Eric Nelson
Mr.
5 L Manuale Verticale
Verticle Sausage Stuffer - works well. I like the ease of loading material into the hopper. Easy to use. The main problem I have is there is no way to secure the cranking handle. I recently made 20# of venison snack sticks. The handle fell off 6-8 times as I let go of the handle or bumped the handle. Unfortunately, the result was damage to our hardwood floor.
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Felipe Felipe
Cannot be properly cleaned, poor customer service
5 L Manuale Verticale
Cannot be properly cleaned, poor customer service 1 Cannot be properly cleaned, poor customer service 1
I purchased a VEVOR sausage stuffer and discovered a serious issue with the pressure-release valve on the plunger plate. VEVOR’s own instruction manual clearly shows that this valve assembly should have a removable screw, washer, spring and valve cap, allowing it to be disassembled and cleaned after use. However, the valve on the machine I received has no screw whatsoever. It appears to be permanently attached to the plunger plate, making it impossible to remove and clean properly. Because this equipment is used with raw meat, being unable to clean inside and around the valve is a genuine hygiene concern. Meat residue could become trapped inside the mechanism, creating a potential place for bacterial growth. I contacted VEVOR and provided a detailed explanation, photographs of my valve and a photograph of their own manual. Their response was simply: “You can clean it by using a tool to remove the metal plate on top.” That response completely ignored the problem. There is no removable screw or accessible plate on my valve, which was the entire reason I contacted them. It was obvious that nobody had properly read my message or examined the photographs. Nearly two days after reporting the issue, I still have not received any meaningful assistance, proper cleaning instructions, a replacement plunger plate or a refund. I have asked VEVOR to either provide the correct replacement part or issue a full refund. The product I received does not match the assembly shown in VEVOR’s own manual, and the customer service has been extremely poor and dismissive. I cannot recommend this sausage stuffer while such a basic food-safety concern remains unresolved. I will update this review if VEVOR eventually provides a satisfactory solution.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Pierre Dubois Pierre Dubois
Poussoir à saucisse
5 L Manuale Verticale
J’ai pas reçus encore le poussoir à saucisse erreur. Je l attend toujours il est supposé arrivé le 22
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Risposta del servizio clienti: Bonjour ! Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter votre boîte de réception régulièrement.
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Emma Emma
Mrs
5 L Manuale Verticale
This looked great, but the gear mechanism does not function straight out of the box. Not having much luck getting customer service to contact me to discuss options. Currently can’t use it for sausage day, feeling disappointed.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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