Recensioni dei clienti per VEVOR Impastatrice per Alimenti Commerciale 18,7 L 3 Velocità Regolabili, Impastatrice per Impasto da 1100 W con Ciotola in Acciaio Inox e Accessori per Mescolare, Ideale per Ristoranti, Panetterie

yo this shu sooo ass the customer service is the worst thing I’ve seen in a while only can message through email no number to call is this a business meeting? like bru don’t waste ur money on this bs

Was broken when it came and can’t get any for my refund

I just got this machine in within the past three hours, it worked for a little bit for just a few batches of bread dough. Now it won’t turn on. It’s been almost an hour and I still can’t get it to turn on. Cheaply made & overheats very quickly

I have only used my vevor mixer twice. The first time I made cake icing and today I was mixing bread dough. The mixer was making a grinding sound. I looked the machine and noticed the top screw was strapped. Is it a used mixer? This is the beginning of my baking season and im not happy.

I had high hopes for this little mixer. Unfortunately there are several things I don't like about it. First, the slowest speed is WAY too fast... it's crazy fast... Second, there is a cap right on the head of the mixer that oozes grease... when I mix bun dough, after the 6-7 minutes of mixing the grease begins to ooze out... it is a MESS!! I have scraped blobs of grease from it, clean it....but it happens every time. It's awful! Third, it can't handle a stiffer dough...My 7 quart kitchenaid can, but this one chokes and trips with the same amount of dough that the smaller Kitchenaid can handle with ease. Last, the latches that are supposed to hold the bowl down are super loose and we can't tighten them so they are basically useless... I still use the mixer for certain jobs, but it's not great!

This machine not working properly

I bought this mixer in May 2025 and have been using it strictly as directed, never overused it, always followed the instructions. Unfortunately, the quality has been very disappointing. • First, one of the accessories broke early on. Customer service couldn’t replace it, so they issued me a refund for the accessory. • Now the main mixer itself has failed. It makes abnormal noises and shuts off every time I turn it on, making it completely unusable. • After waiting 48 hours for a reply from customer service, their response was to ask if the issue might be because I “set the timer too short,” which doesn’t make any sense and feels dismissive instead of helpful. Overall, I expected a reliable machine, but instead I’ve had constant problems and unhelpful support. I would not recommend this mixer to anyone.

I purchased this machine less than 2 months ago along with a warranty and spent over $1000. I’m extremely disappointed with both the product and the support so far. After only a short time of normal use, the machine suddenly stopped working and will not power on at all. Before submitting my warranty claim, I took several steps to troubleshoot the issue thoroughly. I tested the machine using multiple working power outlets to rule out any electrical supply problems. I checked the power cord and plug to ensure there was no visible damage or loose connection. I attempted to reset the machine using all available reset buttons and followed the recommended restart procedures. I also made sure that all components, including the bowl and safety locks, were properly assembled and securely in place, as the machine will not operate if anything is misaligned. Despite all of these efforts, the machine has a burning smell and remains completely unresponsive and will not turn on. I want to add that we use this machine only a couple times a week and for no longer than 10 minutes. I submitted a warranty claim immediately (the warranty that I paid extra for) with video proof and provided a detailed description of the issue, but it has now been two days with no response. When a product fails this quickly, especially in a commercial setting, timely customer support is critical. The lack of communication is extremely frustrating and I’m hoping my case will be escalated after this review

My order was on December 6th2025. Today is January 6th 2925. No gift for my Daughter this year due to the delayed delivery and no information on when the delivery will be. The customer service reply was please be patient and give us a few more days. Not happy with the delivery process.

Worst customer service ever. I have opened 3 tickets and 2 refunds tickets. I get preprogrammed responses. No help. Assuming issues were fixed . NO. This was purchase by me for a family member opening a new business. They can’t even use it. We have trued everything, downloaded the manual. Bought a grounding cord, nothing, no response from vevor to even try to help us. Do frustrating, I want a REFUND ASAP with a prepaid shipping label if you want it back. 9 I had to buy somewhere else. Now I have double the money out that I cannot afford . My name is Donna Klein 127 Ellendale Dr Evansdale Iowa 50707. 319 231 8463 It was shipped to Aspen Tix 345 Earthsong way Manitou Springs Colorado 80829. My sons number is 719 492 8044 Jesse Tix Please respond . Ha. I will have to contact the BBB to get my money back