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VEVOR Impastatrice per Alimenti Commerciale 14 L 3 Velocità Regolabili, Impastatrice per Impasto da 550 W con Ciotola in Acciaio Inox e Accessori per Mescolare, Ideale per Ristoranti, Panetterie

Recensioni dei clienti per VEVOR Impastatrice per Alimenti Commerciale 14 L 3 Velocità Regolabili, Impastatrice per Impasto da 550 W con Ciotola in Acciaio Inox e Accessori per Mescolare, Ideale per Ristoranti, Panetterie

14,2 L

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Aj Aj
this shits ass
yo this shu sooo ass the customer service is the worst thing I’ve seen in a while only can message through email no number to call is this a business meeting? like bru don’t waste ur money on this bs
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Amy Amy
Owner
Was broken when it came and can’t get any for my refund
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Emily Emily
Overheats very quickly
Overheats very quickly 3
I just got this machine in within the past three hours, it worked for a little bit for just a few batches of bread dough. Now it won’t turn on. It’s been almost an hour and I still can’t get it to turn on. Cheaply made & overheats very quickly
4 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Bev Gault Bev Gault
Owner
I have only used my vevor mixer twice. The first time I made cake icing and today I was mixing bread dough. The mixer was making a grinding sound. I looked the machine and noticed the top screw was strapped. Is it a used mixer? This is the beginning of my baking season and im not happy.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jennifer Jennifer
Bakery Owner
I had high hopes for this little mixer. Unfortunately there are several things I don't like about it. First, the slowest speed is WAY too fast... it's crazy fast... Second, there is a cap right on the head of the mixer that oozes grease... when I mix bun dough, after the 6-7 minutes of mixing the grease begins to ooze out... it is a MESS!! I have scraped blobs of grease from it, clean it....but it happens every time. It's awful! Third, it can't handle a stiffer dough...My 7 quart kitchenaid can, but this one chokes and trips with the same amount of dough that the smaller Kitchenaid can handle with ease. Last, the latches that are supposed to hold the bowl down are super loose and we can't tighten them so they are basically useless... I still use the mixer for certain jobs, but it's not great!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Belghazi Belghazi
Non conforme
14,2 L
Première utilisation après achat le 1er mars 2026 du robot à vide, le robot fait un bruit bizarre et de la fumée sort du moteur. C'est une honte, un appareil professionnel qui ne répond pas aux attentes et ne respecte pas les caractéristiques. Je suis toujours dans l'attente de mon remboursement.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Syef rizvi Syef rizvi
Onwer
This machine not working properly
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Riska Riska
Broke down after 4 months of use
I bought this mixer in May 2025 and have been using it strictly as directed, never overused it, always followed the instructions. Unfortunately, the quality has been very disappointing. • First, one of the accessories broke early on. Customer service couldn’t replace it, so they issued me a refund for the accessory. • Now the main mixer itself has failed. It makes abnormal noises and shuts off every time I turn it on, making it completely unusable. • After waiting 48 hours for a reply from customer service, their response was to ask if the issue might be because I “set the timer too short,” which doesn’t make any sense and feels dismissive instead of helpful. Overall, I expected a reliable machine, but instead I’ve had constant problems and unhelpful support. I would not recommend this mixer to anyone.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Giridhar Nanda Giridhar Nanda
Spent OVER $1000 with warranty and machine stopped working randomly
Spent OVER $1000 with warranty and machine stopped working randomly 1
I purchased this machine less than 2 months ago along with a warranty and spent over $1000. I’m extremely disappointed with both the product and the support so far. After only a short time of normal use, the machine suddenly stopped working and will not power on at all. Before submitting my warranty claim, I took several steps to troubleshoot the issue thoroughly. I tested the machine using multiple working power outlets to rule out any electrical supply problems. I checked the power cord and plug to ensure there was no visible damage or loose connection. I attempted to reset the machine using all available reset buttons and followed the recommended restart procedures. I also made sure that all components, including the bowl and safety locks, were properly assembled and securely in place, as the machine will not operate if anything is misaligned. Despite all of these efforts, the machine has a burning smell and remains completely unresponsive and will not turn on. I want to add that we use this machine only a couple times a week and for no longer than 10 minutes. I submitted a warranty claim immediately (the warranty that I paid extra for) with video proof and provided a detailed description of the issue, but it has now been two days with no response. When a product fails this quickly, especially in a commercial setting, timely customer support is critical. The lack of communication is extremely frustrating and I’m hoping my case will be escalated after this review
6 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Renita Neff Renita Neff
Property Manager
Property Manager  1 Property Manager  1 Property Manager  1
My order was on December 6th2025. Today is January 6th 2925. No gift for my Daughter this year due to the delayed delivery and no information on when the delivery will be. The customer service reply was please be patient and give us a few more days. Not happy with the delivery process.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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