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VEVOR Impastatrice per Alimenti Commerciale 10L 3 Velocità Regolabili, Impastatrice per Impasto da 550 W con Ciotola in Acciaio Inox e Accessori per Mescolare, Ideale per Ristoranti, Panetterie

Recensioni dei clienti per VEVOR Impastatrice per Alimenti Commerciale 10L 3 Velocità Regolabili, Impastatrice per Impasto da 550 W con Ciotola in Acciaio Inox e Accessori per Mescolare, Ideale per Ristoranti, Panetterie

9,5 L

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Monica Monica
Vevor Commercial Food Mixer 15QT 600W 3 Speeds
I purchased this before Christmas 2023 because I bake a lot for family and gift giving. The main reason I purchased this Mixer is one of the cookie recipes I starting baking years ago, has turned into a family and friend favorite and I baked over 600 this Christmas. I needed a machine big enough to help me tackle this huge task, but not take up my entire kitchen. I'm pleasantly pleased and have been using it for various recipes. The only negatives is the crank makes more noise when turning it and the bowl tends to make a rattling noise when working, but it's working hard for me, so it's not a deal breaker for me.
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BRIAN KRULL BRIAN KRULL
N/A
So far its seems good. It arrived without rubber pads on legs. Very heavy duty just like I wanted. Can't wait to try it out.
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chris chris
melangeur
9,5 L
tres belle machine, de qualité professionnelle, apres deux utilistions j'en suis tres satisfait. a voir dans le temps. mais un peu bruyant a mon gout
1 persone l'hanno trovato utile
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phemmery phemmery
TROP PETIT
28,4 L
TROP PETIT
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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RN RN
Part Fell
Used for a few months. A part fell into dough while using it. Now it's difficult to take out the bowl.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Christian Torres Christian Torres
bakery owner
This stand mixer worked well for about 6 months and out of nowhere, it just stopped. customer service is horrendous and the insurance is good for nothing. Communication is through customer service in China so they’ll only reply after 9pm leading to an incredibly long process in getting anything done. I guess you get what you pay for! A heavy piece of garbage with garbage service
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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sheri.pringle0902 sheri.pringle0902
Poor Customer Service
Poor Customer Service 1
Received this mixer and it was exactly what I wanted, however a piece of wire that was evidently needed for the mixer to work was laying in the bowl when it was unpacked. The mixer would not operate. I immediately contacted VEVOR and submitted a ticket via their chat function. That is the only way you can “speak” to a team member. They do not have a workable phone number. I was told the ticket would be escalated to their engineering support team and I would be contacted within 24 hours to resolve my problem. That was 10/2/27, today is 10/5/27 and I still can’t get anyone to respond to me. The product is beautiful, but it is only a very large paper weight to me right now. Very disappointed with their customer service and support.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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lynchmcgee lynchmcgee
Arrived in very poor condition! - RUST, GREASE, AND DAMAGE
Arrived in very poor condition! - RUST, GREASE, AND DAMAGE  1 Arrived in very poor condition! - RUST, GREASE, AND DAMAGE  1 Arrived in very poor condition! - RUST, GREASE, AND DAMAGE  1 Arrived in very poor condition! - RUST, GREASE, AND DAMAGE  1 Arrived in very poor condition! - RUST, GREASE, AND DAMAGE  1
This mixer arrived in poor condition. Even though I purchased a new item, it was either previously used or stored in VERY poor conditions. There were rusty screws, grease, rusted metal (above the mixing bowl where food would be), and a loose electrical terminal just sitting in the bowl when I received it. This mixer is 100lbs (132 lbs with the shipping box). I can't put this wooden shipping box back together to return it. I have health issues, and cannot get this to FedEx to return. I won't be buying any Vevor products again because I don't trust this company and the low quality products they sell.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Elizabeth Elizabeth
Executive Director
After using this mixer for several months, it would randomly stop working in the middle of use. After troubleshooting the only way to get it to work was to hold down the reset button. Sometimes that would work, sometimes it wouldn’t. Contacted customer service. Had to send a video of the issue and they responded with an email with a video showing how to check/repair wiring. No offer to repair or replace this product. Just recently the timer switch stopped working. We turned the switch and it would bounce back as if a spring broke. Could not use the mixer at all at this point. Will be contacting Customer Service again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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NH*** NH***
Not worth the money!
Not worth the money!  1
It doesn’t do the capacity it says. It rocked all over when I tried to meet it just below capacity. Now I have to work it at 1/3 capacity for it to mildly move while mixing. It also makes this awful scrape noise during mixing on one side of the bowl. I wouldn’t buy it again but it’s not like I can return it so I’m working with it anyway. Don’t buy it. Save yourself the headache. I bought it for my brewed business and I wish I hadn’t. Not worth the money
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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