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VEVOR Idropulitrice ad Alta Pressione a Benzina, Pompa in Alluminio di Alta Qualità con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Basso Profilo per Auto, Recinzioni, Vialetti, Case

Recensioni dei clienti per VEVOR Idropulitrice ad Alta Pressione a Benzina, Pompa in Alluminio di Alta Qualità con Spray a Spruzzo e Lancia, Set di 4 Ugelli, Idropulitrice a Basso Profilo per Auto, Recinzioni, Vialetti, Case

Orizzontale 2900 PSI 7 L/min
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Archie Archie
Hasn’t even lasted 2 years
Orizzontale 3500 PSI 10 L/min
All the oil blew out the crankcase and is unrepairable, it says there is after sales so I can get a replacement or refund but it doesn’t take me anywhere
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cody Cody
Pressure Washer
Broke after 1 use started leaking gas everywhere. Thought price was fair and it worked well until I realized gas was leaking
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Zhenyu ma Zhenyu ma
Mr
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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LUCA PEZZOPANE LUCA PEZZOPANE
Oggetto danneggiato dalla fabbrica
Orizzontale 3500 PSI 10 L/min
Mi è arrivata danneggiata, ho scritto più volte e mandato immagini del danno ma nessuno si è preoccupato. Esperienza pessima. Avevo acquistato diverse cose su Vevor non comprero' più nulla.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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WINSTERSTEIN WINSTERSTEIN
Tres deçu
Orizzontale 3500 PSI 10 L/min
Il me fonctione pas et le service apres vente me sais meme pas donner suite au mail que vous envoye site a evite
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Evan pickering Evan pickering
Not worth it
I’ve bought a bunch of items from vevor, never been disappointed untill this 3600 PSI pressure washer I bought. The water pressure surges up and down. Won’t hold a constant pressure. Worked fine for about 4 uses. didn’t even run a full tank of gas through it yet. 😑
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron Floyd Aaron Floyd
Owner
Horrible experience on trying to return this item and get a refund after they were suppose to email me a prepaid fedex label and have yet to do so. So I'm paying for a defective unit and you can't get anyone on the phone at all. Unacceptable and won't recommend anything else from this vendor.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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