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VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

Recensioni dei clienti per VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

4400 PSI
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Bryan Faby Bryan Faby
Bryan
Broke after 30min of run time. They won’t send a new one. Offered $98 to get it fixed. Small engine repair shop by me charges $135 an hour.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Devan Devan
Doesn't work and can't get a refund!!
I ordered this pressure washer and received it about four days ago.I unboxed it put it together.Put gas, oil and it will not start.It won't even try to turn over. I have ran many pressure washers and I know what i'm doing. The worst part is I've been told for 3 days now to wait for the team to contact me to resolve the issue.And now I can't even do the job I was supposed to do this weekend.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lee Lee
M
Had problems with the very first time using it
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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ANDREAS ANDREAS
A FUIR
Verticale 3950 PSI 10 L/min
Je l'ai monté, j'ai mis l'huile ensuite il a démarré et le moteur c'est éteint au bout de 3min. Moteur serré ! Piston segment à faire au bout de 3min.... C'est pas de la qualité...
2 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Unsatisfied Customer Unsatisfied Customer
Unsatisfied Customer
This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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GA GA
Herr
Orizzontale 4400 PSI 15 L/min
Sehr geehrte Damen und Herren, da es mir nach mehrmaligem Versuchen nicht gelungen ist, Ihnen ein paar Fotos die wesentlich kleiner als 2MB sind, zukommen zu lassen, werde ich versuchen Ihnen die Probleme schriftlich zu schildern. ("Schön wäre eine Mail-Adresse von Ihnen" 1. An der Pumpe ist die mittlere seitliche SK-Verschraubung undicht. Habe festgestellt, daß der O-Ring seitlich herausgequetscht ist. Habe darufhin den O-Ring gewechselt. Ergebnis: Nicht zufriedenstellend weil wieder undicht, da diese O-Ringe die mitgeliefert wurden, offenbar nicht geeignet sind. 2. Der Druckregler lässt sich in keine Richtung bewegen. Dieser ist vollkommen "festgefressen". Ich frage mich, wie solche Geräte versendet werden können. Da wurde wohl kein Probelauf durchgeführt. Anders ist das nicht zu erklären. Fazit: ICH BIN SEHR SEHR ENTTÄUSCHT !!! Bitte geben Sie mir in Kürze die weiter Vorgangsweise per E-Mail bekannt. Mit freundlichen Grüßen Georg ACKERMANN Feldgasse 11 A-4840 Vöcklabruck Mobil: +43 650 9903 709 E-Mail: atug14@icloud.com
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Wir freuen uns sehr, dass Sie uns Ihr Einkaufserlebnis mitteilen. Es hilft uns sehr, uns zu verbessern. Wir leiten Ihr Feedback an das zuständige Team weiter, um notwendige Optimierungen vorzunehmen. Nochmals vielen Dank für Ihren wertvollen Beitrag! Es tut uns leid, dass unser Produkt Ihnen Probleme bereitet hat – wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Pierre Pierre
Do not puchase - Dead on arrival!
I used it twice and the engine would quit after 5 minutes. Fluid (gas or water) is mixing is the oil pan. I cannot pull the crank because of the build up of pressure in the piston. I want to return it. So far. I am getting the run around from Customer Service
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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