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VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

Recensioni dei clienti per VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

4400 PSI

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729 recensioni
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Vedi originale
Robert Robert
Owner
Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Vedi originale
Robert Robert
Homeowner
I bought this and used it 3 different times and it shut off on the second use. It started back immediately, but the third time it stopped, it's done. I can't get it to restart and have no idea what's wrong with it. I can't believe it's done and I am disappointed in this product. This is the first Vevor item I have any complaints about.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vedi originale
Hogedruk reiniger. Hogedruk reiniger.
Te weinig capaciteit voor oppervlaktereiniger van 0.51 cm
Verticale 3950 PSI 10 L/min
Helaas heeft deze hogedruk reiniger te weinig capaciteit voor deze oppervlakte reiniger. Het zou fijn geweest zijn als je zo'n combinatie koopt dat je hierover wat meer advies zou krijgen, dan had ik gewoon zwaardere gekocht. Dus hogedrukreiniger kan ik helaas voor deze klus niet gebruiken.En heb inmiddels een zwaardere gekocht bij HBM machines 275 bar en 14 pk motor en meer water door voer deze zou goed moeten voldoen voor deze oppervlakte reiniger van van 0.51 cm. HBM geeft daar duidelijk advies in wat ik heel fijn vond. Ik probeer de Vevor nu te verkopen voor lichtere werkzaam heden. Dit had allemaal niet nodig geweest wanneer bij order en je ziet deze combi oppervlakte reiniger en hogedruk reiniger dat dit niet de best geschikte combi is. Groet Ralph. Jennissen.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Vedi originale
Bent handle probably from shipping Bent handle probably from shipping
Bent Handle
I'm just disappointed now bc the handle is bent. Took all the excitement out of getting the new pressure washer. I thought was going to be able to bend it back but no luck
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vedi originale
Rob stay away from Vevor Rob stay away from Vevor
Worst company on planet earth
I went into great detail of how this company sent me out a damaged product AND missing essential parts. I didn’t even get an apology or a response back. STAY AWAY FROM THIS COMPANY. This is the only negative review I’ve ever wrote in my life. Do not buy ANYTHING from this horrible company.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Vedi originale
Tracey Perez Tracey Perez
Broken do not buy!!
I purchased this and it can damaged. VEVOR never replaced or refunded my $$ they just gave me the run around. Very disappointed in the customer service
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Chetco Chetco
Business
This unit hasn't worked since it's been unpackaged. Motor has a mechanical issue inside as it can't be pulled over with the rope. Getting this sorted out through the warranty or return department has been nothing but painful. Going on 2 weeks and no resolution!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Vedi originale
A Rasif Construction A Rasif Construction
gas pressure washer
never received the item and never got my money back. It s been a month that I paid for the item and it is still missing. Dealing with vevor is impossible cause they won't give u your money back.
5 persone l'hanno trovato utile
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Vedi originale
Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vedi originale
LUCA PEZZOPANE LUCA PEZZOPANE
Oggetto danneggiato dalla fabbrica
Orizzontale 3500 PSI 10 L/min
Mi è arrivata danneggiata, ho scritto più volte e mandato immagini del danno ma nessuno si è preoccupato. Esperienza pessima. Avevo acquistato diverse cose su Vevor non comprero' più nulla.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.

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