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VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

Recensioni dei clienti per VEVOR Idropulitrice a Gas, Idropulitrice a Gas 390cc Pompa in Rame 4400 PSI 4,0 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

4400 PSI

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Graham Graham
Still playing with it
Looks solid. Well built. Verdicts still out yet.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Tracy A Stansell Tracy A Stansell
Owner
I've purchased several vevor products recently for majority been pleased with quality . Im surprised at difficulties w starting pressure washer having to pull more than few pulls to start seems unreasonable to me
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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Paris Paris
High Expectations
High Expectations  1 High Expectations  1 High Expectations  1
Was very excited about this pressure washer however after receiving it and putting it together the pump had a crack in it. Customer Service was amazing and sent a new pump immediately, however that pump was too large and didn’t fit inside the frame of the pressure washer.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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ex*** ex***
moyen
Verticale 3950 PSI 10 L/min
peu mieux faire pas top
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Wi*** Wi***
I need it fixed
Bought it about a month ago and the pump is leaking from the top of the pump I have a ticket number under my name and email I sent the best picture I could I hope we can get it fixed thanks
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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tln14all tln14all
Pressure Washer Ok,Technical Support Terrible
I purchased this pressure washer because I wanted something relatively small, lightweight, and easy to move around for jobs around my property. So far, the pressure washer itself has been okay for my purposes. However, I cannot say that it is operating at its optimum performance because VEVOR’s own manual states that a high-altitude carburetor kit is needed for better performance at higher elevations. I live at approximately 5,300 feet, and VEVOR has been unable to tell me what kit or carburetor jet I need. Unfortunately, my experience with VEVOR’s technical/customer support has been extremely disappointing. I contacted VEVOR with what I thought was a very simple question: What high-altitude kit, carburetor jet, or specification do I need for the engine on the pressure washer you sold me? This turned into multiple communications over several days. At first, VEVOR told me that the required carburetor kit or jet specification depended upon the exact engine configuration and that they were confirming the correct compatible part for my model. That sounded reasonable, and I waited for their answer. Unfortunately, they never provided one. Instead, I was eventually told that they don't sell the accessory separately and that I would need to purchase it elsewhere. That wasn't the issue. I was perfectly willing to purchase the part elsewhere—I simply needed VEVOR to tell me what part or jet specification their own engine requires. Even more concerning, during one exchange I was told that if I needed an “antifreeze carburetor” I would have to purchase it separately. I never asked about an antifreeze carburetor. I was asking about the high-altitude carburetor kit specifically mentioned in VEVOR’s own manual. Their final answer was essentially that their website doesn't carry the required accessory and they couldn't provide a purchase link. Again, that completely missed my question. If a manufacturer publishes an owner's manual telling customers that a particular modification is needed or recommended for operation at higher elevations, the manufacturer should be able to provide the correct part number, jet size, carburetor specification, or at minimum enough technical information for the customer to obtain the correct part elsewhere. The pressure washer itself has been okay for my needs, and I like its smaller size and lighter weight. But I still don't know how well it would perform if properly configured for my 5,300-foot elevation because VEVOR cannot tell me which high-altitude kit their own manual says it needs. After several communications, I never received an answer to what should have been a basic technical question about their own product. Very poor after-sale technical support.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cristian Cristian
Decepción en compra
Verticale 3950 PSI 10 L/min
Pierde abundante gasolina entre el depósito y el motor. También me llegó rota el enchufe rápido para la manguera de agua. No he llegado a utilizarla. Inicio hoy mismo el proceso de devolución, espero no tener problemas.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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phil030 phil030
Do not buy this junk.
Do not buy this junk. 1
I regret buying this crap. I got 5 or 6 uses out of it and it seized due to fuel getting in the crankcase. The return attempt got nowhere, so now I have a 350.00 paper weight. When it comes to Vevor, stick to the cheap simple stuff and buy more expensive items from a reputable dealer.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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K Mil K Mil
Defective unit which Vevor will not fix
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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p.oliver p.oliver
Roue endommagée dans le transport
Verticale 3950 PSI 10 L/min
Roue endommagée dans le transport 1 Roue endommagée dans le transport 1 Roue endommagée dans le transport 1
Livraison rapide, malheureusement, par manque de protection sur les roues en plastique, une roue est explosée dans le colis intact après déballage, aucun choc apparent et le SAV me balade depuis 10 jours maintenant alors que j'ai fait un ticket dès réception et déballage avec les photos et une vidéo comme demandée Pour l'utilisation, ben faudra attendre qu'ils veuillent bien m'envoyer une roue de remplacement urgemment, sinon il semble de bonne facture, à voir plus tard, je mettrai à jour mon avis Je vous remercie
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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