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VEVOR Idropulitrice a Gas, Idropulitrice a Gas 3400PSI Pompa in Rame 2,6 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

Recensioni dei clienti per VEVOR Idropulitrice a Gas, Idropulitrice a Gas 3400PSI Pompa in Rame 2,6 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

3400 PSI

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Vedi originale
Hogedruk reiniger. Hogedruk reiniger.
Te weinig capaciteit voor oppervlaktereiniger van 0.51 cm
Verticale 3950 PSI 10 L/min
Helaas heeft deze hogedruk reiniger te weinig capaciteit voor deze oppervlakte reiniger. Het zou fijn geweest zijn als je zo'n combinatie koopt dat je hierover wat meer advies zou krijgen, dan had ik gewoon zwaardere gekocht. Dus hogedrukreiniger kan ik helaas voor deze klus niet gebruiken.En heb inmiddels een zwaardere gekocht bij HBM machines 275 bar en 14 pk motor en meer water door voer deze zou goed moeten voldoen voor deze oppervlakte reiniger van van 0.51 cm. HBM geeft daar duidelijk advies in wat ik heel fijn vond. Ik probeer de Vevor nu te verkopen voor lichtere werkzaam heden. Dit had allemaal niet nodig geweest wanneer bij order en je ziet deze combi oppervlakte reiniger en hogedruk reiniger dat dit niet de best geschikte combi is. Groet Ralph. Jennissen.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
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Vedi originale
Unsatisfied Customer Unsatisfied Customer
Unsatisfied Customer
This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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Pierre Pierre
Do not puchase - Dead on arrival!
I used it twice and the engine would quit after 5 minutes. Fluid (gas or water) is mixing is the oil pan. I cannot pull the crank because of the build up of pressure in the piston. I want to return it. So far. I am getting the run around from Customer Service
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Vedi originale
4gpm pressure washer. 4gpm pressure washer.
Okay for the head ache.
I purchased this for around £400 on an offer , what a Bargin right ?! No, it come with problems I strongly believe were caused by the delivery guy (1 person not 2 as advertised or needed ) It was dropped and rolled infront of me let alone what happens behind closed doors. I assembled it and added oil and allowed to sit for a hour (as they do come with testing oil in as not all can be removed for transit ) On start-up it smoked as expected for 20 seconds then stopped , I allowed it to run for maybe a minute dry no hoses connected. Stopped it and left it maybe 20 minutes before connecting it up to the buffer tank but leaving the HP hose and gun of. Allowed to cycle for 5 mins , 20 mins cool down and repeated a few times for the heat cycle to kick in. Once done I added the hose and lance and as soon as I depressed the trigger the bang from the pump was horrid. I tried to back off the unloader valve making no difference. Fitted a new pump and it has been a great machine since. Vevor technical were a great help and sorted my issues promptly I will use them again for items needed as it was a great service and all be it good prices for products.
3 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Vedi originale
Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chuck Chuck
Mr.
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Vedi originale
LUCA PEZZOPANE LUCA PEZZOPANE
Oggetto danneggiato dalla fabbrica
Orizzontale 3500 PSI 10 L/min
Mi è arrivata danneggiata, ho scritto più volte e mandato immagini del danno ma nessuno si è preoccupato. Esperienza pessima. Avevo acquistato diverse cose su Vevor non comprero' più nulla.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vedi originale
LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vedi originale
Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Traduci la recensione in lingua italiana
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Vedi originale

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