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VEVOR Idropulitrice a Gas, Idropulitrice a Gas 3400PSI Pompa in Rame 2,6 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

Recensioni dei clienti per VEVOR Idropulitrice a Gas, Idropulitrice a Gas 3400PSI Pompa in Rame 2,6 GPM, Idropulitrice con Pistola a Spruzzo Bacchetta di Estensione 5 Ugelli, Pulitrice Portatile Accessori con Valigetta

3400 PSI

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Raman Raman
Bad quality
I bought this pressure wash 3 week back The Quilty is so bad hose broke
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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tln14all tln14all
Pressure Washer Ok,Technical Support Terrible
I purchased this pressure washer because I wanted something relatively small, lightweight, and easy to move around for jobs around my property. So far, the pressure washer itself has been okay for my purposes. However, I cannot say that it is operating at its optimum performance because VEVOR’s own manual states that a high-altitude carburetor kit is needed for better performance at higher elevations. I live at approximately 5,300 feet, and VEVOR has been unable to tell me what kit or carburetor jet I need. Unfortunately, my experience with VEVOR’s technical/customer support has been extremely disappointing. I contacted VEVOR with what I thought was a very simple question: What high-altitude kit, carburetor jet, or specification do I need for the engine on the pressure washer you sold me? This turned into multiple communications over several days. At first, VEVOR told me that the required carburetor kit or jet specification depended upon the exact engine configuration and that they were confirming the correct compatible part for my model. That sounded reasonable, and I waited for their answer. Unfortunately, they never provided one. Instead, I was eventually told that they don't sell the accessory separately and that I would need to purchase it elsewhere. That wasn't the issue. I was perfectly willing to purchase the part elsewhere—I simply needed VEVOR to tell me what part or jet specification their own engine requires. Even more concerning, during one exchange I was told that if I needed an “antifreeze carburetor” I would have to purchase it separately. I never asked about an antifreeze carburetor. I was asking about the high-altitude carburetor kit specifically mentioned in VEVOR’s own manual. Their final answer was essentially that their website doesn't carry the required accessory and they couldn't provide a purchase link. Again, that completely missed my question. If a manufacturer publishes an owner's manual telling customers that a particular modification is needed or recommended for operation at higher elevations, the manufacturer should be able to provide the correct part number, jet size, carburetor specification, or at minimum enough technical information for the customer to obtain the correct part elsewhere. The pressure washer itself has been okay for my needs, and I like its smaller size and lighter weight. But I still don't know how well it would perform if properly configured for my 5,300-foot elevation because VEVOR cannot tell me which high-altitude kit their own manual says it needs. After several communications, I never received an answer to what should have been a basic technical question about their own product. Very poor after-sale technical support.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cristian Cristian
Decepción en compra
Verticale 3950 PSI 10 L/min
Pierde abundante gasolina entre el depósito y el motor. También me llegó rota el enchufe rápido para la manguera de agua. No he llegado a utilizarla. Inicio hoy mismo el proceso de devolución, espero no tener problemas.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Tradotto da spagnolo
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p.oliver p.oliver
Roue endommagée dans le transport
Verticale 3950 PSI 10 L/min
Roue endommagée dans le transport 1 Roue endommagée dans le transport 1 Roue endommagée dans le transport 1
Livraison rapide, malheureusement, par manque de protection sur les roues en plastique, une roue est explosée dans le colis intact après déballage, aucun choc apparent et le SAV me balade depuis 10 jours maintenant alors que j'ai fait un ticket dès réception et déballage avec les photos et une vidéo comme demandée Pour l'utilisation, ben faudra attendre qu'ils veuillent bien m'envoyer une roue de remplacement urgemment, sinon il semble de bonne facture, à voir plus tard, je mettrai à jour mon avis Je vous remercie
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Tradotto da francese
Vedi originale
patpierrepaul3 patpierrepaul3
Vérifier des réception volis
Verticale 3950 PSI 10 L/min
Vérifier des réception volis 1
Je viens de le déballer pas moyé de le faire demarrer
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Tradotto da francese
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delannoymatteo delannoymatteo
Fuites d’huile
Verticale 3950 PSI 10 L/min
Fuites d’huile 1
Article défectueux
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et sommes restés en contact permanent avec vous à ce sujet. Nous vous avons communiqué une solution par e-mail et attendons désormais votre retour. Soyez assuré que nous continuerons à assurer le suivi jusqu'à ce que le problème soit entièrement résolu. Nous vous invitons à surveiller les réponses liées à votre demande ainsi que les notifications par e-mail.
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Tradotto da francese
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werbest werbest
Slabe
Verticale 3400 PSI 10 L/min
Slabe 1
Niestety sprzęt po otrzymaniu nie odpalał , okazało się że świeca nie daje iskry , po wymianie świecy , sprzęt odpalił ale po 3 min pracy gaśnie , odpala ponownie bez problemu i znów po około 3 min gaśnie , zgłoszenie vevor nie c na e dało i pozostało bez odpowiedzi , nie polecam zdecydowanie
1 persone l'hanno trovato utile
Risposta del servizio clienti: Otrzymaliśmy Twoje zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się sprawą w ciągu 24 godzin i będzie udzielał pomocy aż do jej pełnego rozwiązania. Prosimy o śledzenie odpowiedzi w ramach zgłoszenia oraz powiadomień e-mailowych.
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rtanner1213 rtanner1213
Bad experiance.
Bought pressure washer last month. Very hard to start first time. Will not start again. Mistake buying this.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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te*** te***
Garbage
Absolute garbage like everything VEVOR sells! Save your money! Don’t trust these people!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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GoSaints GoSaints
absolute junk
broke as soon as the warranty expired. buy a brand with history of reliability. pay more get more. pay less get junk
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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