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VEVOR Idropulitrice a Gas, 3600 PSI 2,6 GPM, Idropulitrice a Gas con Pompa in Rame, Pistola a Spruzzo e Bacchetta di Prolunga, 5 Ugelli a Collegamento Rapido, per la Pulizia di Auto, Case

Recensioni dei clienti per VEVOR Idropulitrice a Gas, 3600 PSI 2,6 GPM, Idropulitrice a Gas con Pompa in Rame, Pistola a Spruzzo e Bacchetta di Prolunga, 5 Ugelli a Collegamento Rapido, per la Pulizia di Auto, Case

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Tradotto
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Frederic Frederic
Arriver endommagé
Support de moteur est croche est arriver endommagé
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tradotto da francese
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K Mil K Mil
Defective unit which Vevor will not fix
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Joseph Brown Joseph Brown
Detailer
Detailer  1 Detailer  1 Detailer  1 Detailer  1 Detailer  1
When the package arrived at my residence, it was torn open at the bottom.Open the package up and a couple of things are bent on the pressure . Both wheels are cracked. At this point I am not a happy Vevor customer
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Adrian Adrian
Mr.
Verticale 3950 PSI 10 L/min
Mr. 1 Mr. 1
Højtryksrenseren er ikke kraftig, som der står. Designet er meget dårligt. kvaliteten er lav. Den kom allerede i stykker fra kassen. pkasten på lansen smeltede, fordi den forbliver for tæt på motorens udstødningsrør. Bare dårligt design. Slangeforbindelsen passerer ikke, du skal bruge en masse teflon-tape for at få den til ikke at lække. der er ingen hurtig kobling på lansen, du skal skrue den af hele tiden, når du vil bruge fliser renser.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Vi har oprettet en sag, så du kan følge op på dette problem. Vores kundesupportteam vil kontakte dig via e-mail og give dig opdateringer, indtil problemet er løst. Tjek venligst din indbakke med det samme for at se vores beskeder.
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Carlos G Carlos G
Worked once
Worked once 1
It literally worked one time and now will run but doesn’t have any pressure. I think the pump is bad already. 0/10 wouldn’t recommend
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Mike mackey Mike mackey
None
This is the hardest most temperamental engine to start It is crazy I will never get another one. Worst pressure washer engine I've ever had
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Stefan Stefan
Herr
Orizzontale 3500 PSI 10 L/min
Bis jetzt mit mehrmaligen starten nicht gestartet die Freude ist leider vorbei steht in der Garage ohne einmal verwendet zu haben
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ryan whipoke Ryan whipoke
Broke down immediately
Assembled the day I recieved it. Added oil and gasoline. Went to use the power washer and it broke down about 10 minutes into spraying my deck. Tried to reach out to vevor and they gave me the runaround for months until I got so frustrated I just gave up. They wanted a video of the power washer not work… how does that work??? This company has the worst customer service.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Kelvin Kelvin
thomas
the machine ame in good time. during first use though it all went wrong engine started spluttering and cut out tried to call customer services they wanted me to video the problem and send it through some system or another before they could help. shocking service i have since repaired the machine myself 2 problems i had to fix one was the in tank fuel filter it had collapsed and not allowing fuel flow the second was a lot worse in my eyes the fuel line from the tank to the engine had been rubbing on the block and had rubbed a hole through itself so glad the fuel did not hit the exhaust a real chance of fire. the machine does the job ok now its running although its not as powerful as its made out to be but for the money ok
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Robert
Homeowner
I bought this and used it 3 different times and it shut off on the second use. It started back immediately, but the third time it stopped, it's done. I can't get it to restart and have no idea what's wrong with it. I can't believe it's done and I am disappointed in this product. This is the first Vevor item I have any complaints about.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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