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VEVOR Idropulitrice a Gas 277,71 kgf/cm² 10 L/min Idropulitrice a Gas con Pompa in Rame, Prolunga, Set da 5 Ugelli, Idropulitrice ad Alta Pressione per Auto, Recinzioni, Vialetti, Cortili, Verticale

Recensioni dei clienti per VEVOR Idropulitrice a Gas 277,71 kgf/cm² 10 L/min Idropulitrice a Gas con Pompa in Rame, Prolunga, Set da 5 Ugelli, Idropulitrice ad Alta Pressione per Auto, Recinzioni, Vialetti, Cortili, Verticale

Verticale 3950 PSI 10 L/min

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Robert Rodgers Robert Rodgers
Owner
Can't rate on how it worked because it never cranked properly to stay running and was a total pain in the ass to communicate with them. Took over 2 weeks for them to return my money, but I have been happy with all the other purchases I have made from vevor
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Joe Zhang Joe Zhang
Bad experience
1. It couldn't start. I never started it. I asked some my friends to follow the instruction to do, it never been started. 2. Support team are not professional. One ask me do follow, I already detailed to tell the problem and pics. The next supporter didn't see the previous mail asked me to sent pics again. 3. I bought a garage and paid almost $1000(include tax) and no work without professional support.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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outlaw customs outlaw customs
owner
We were extremely dissappointed in this product. The pressure isn't great, its hard to pull, and it cuts off constantly. Vevor customer service was good. They refunded half the price and we kept the pressure washer. However we rarely even try to use it because it is such a pain to use
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Kenneth Krout Kenneth Krout
Buyer
Do not buy this product, they don't make a charger for it.
1 persone l'hanno trovato utile
Elemam: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Paul Ferris Paul Ferris
Mr
Orizzontale 3500 PSI 10 L/min
The pressure hose is not strong enough for the pressure produced by the washer
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ryan whipoke Ryan whipoke
Broke down immediately
Assembled the day I recieved it. Added oil and gasoline. Went to use the power washer and it broke down about 10 minutes into spraying my deck. Tried to reach out to vevor and they gave me the runaround for months until I got so frustrated I just gave up. They wanted a video of the power washer not work… how does that work??? This company has the worst customer service.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Alan j Alan j
Disappointed
I'll start by saying 8f bought many things from vevor and have never been disappointed...always have had great products......this time it just doesn't work it takes a act of God to start this powerwasher ....8ve tried it all literally if you can get it running its 13 to 20 pulls straight from outta the box new fuel...oil etc I called customer svc the same day I got it and they said send a pic? OK here is a picture of a non starting powerwasher... than a video . We'll long story short I still have it and it still won't start .. so yeah I guess I donated a few hundred bucks to vevor,
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Kelvin Kelvin
thomas
the machine ame in good time. during first use though it all went wrong engine started spluttering and cut out tried to call customer services they wanted me to video the problem and send it through some system or another before they could help. shocking service i have since repaired the machine myself 2 problems i had to fix one was the in tank fuel filter it had collapsed and not allowing fuel flow the second was a lot worse in my eyes the fuel line from the tank to the engine had been rubbing on the block and had rubbed a hole through itself so glad the fuel did not hit the exhaust a real chance of fire. the machine does the job ok now its running although its not as powerful as its made out to be but for the money ok
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bryan Faby Bryan Faby
Bryan
Broke after 30min of run time. They won’t send a new one. Offered $98 to get it fixed. Small engine repair shop by me charges $135 an hour.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Robert Robert
Owner
Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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