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VEVOR Idropulitrice a Gas 246,07 kgf/cm² 10 L/min Idropulitrice a Gas con Pompa in Alluminio, Prolunga, Set da 5 Ugelli, Idropulitrice ad Alta Pressione per Auto, Recinzioni, Case, Cortili, Verticale

Recensioni dei clienti per VEVOR Idropulitrice a Gas 246,07 kgf/cm² 10 L/min Idropulitrice a Gas con Pompa in Alluminio, Prolunga, Set da 5 Ugelli, Idropulitrice ad Alta Pressione per Auto, Recinzioni, Case, Cortili, Verticale

Orizzontale 3500 PSI 10 L/min

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Chetco Chetco
Business
3400 PSI
This unit hasn't worked since it's been unpackaged. Motor has a mechanical issue inside as it can't be pulled over with the rope. Getting this sorted out through the warranty or return department has been nothing but painful. Going on 2 weeks and no resolution!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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4gpm pressure washer. 4gpm pressure washer.
Okay for the head ache.
4400 PSI
I purchased this for around £400 on an offer , what a Bargin right ?! No, it come with problems I strongly believe were caused by the delivery guy (1 person not 2 as advertised or needed ) It was dropped and rolled infront of me let alone what happens behind closed doors. I assembled it and added oil and allowed to sit for a hour (as they do come with testing oil in as not all can be removed for transit ) On start-up it smoked as expected for 20 seconds then stopped , I allowed it to run for maybe a minute dry no hoses connected. Stopped it and left it maybe 20 minutes before connecting it up to the buffer tank but leaving the HP hose and gun of. Allowed to cycle for 5 mins , 20 mins cool down and repeated a few times for the heat cycle to kick in. Once done I added the hose and lance and as soon as I depressed the trigger the bang from the pump was horrid. I tried to back off the unloader valve making no difference. Fitted a new pump and it has been a great machine since. Vevor technical were a great help and sorted my issues promptly I will use them again for items needed as it was a great service and all be it good prices for products.
3 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Chuck Chuck
Mr.
4400 PSI
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Tanner Tanner
Corum
Worst thing ever. Doesn't work. Tried everything. Customer service isnt helping getting me a replacement. Awful service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Evan pickering Evan pickering
Not worth it
I’ve bought a bunch of items from vevor, never been disappointed untill this 3600 PSI pressure washer I bought. The water pressure surges up and down. Won’t hold a constant pressure. Worked fine for about 4 uses. didn’t even run a full tank of gas through it yet. 😑
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Aaron Floyd Aaron Floyd
Owner
Horrible experience on trying to return this item and get a refund after they were suppose to email me a prepaid fedex label and have yet to do so. So I'm paying for a defective unit and you can't get anyone on the phone at all. Unacceptable and won't recommend anything else from this vendor.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jason Jason
Owner
4400 PSI
If you want a noisy, raw powered pressure washer then when it is working this is the one. But keeping it working is the challenge. This is a water pressure washer so why is it rusting?!! It can't get wet because water gets into the air filter then into the carburetor and then into the oil and needs a mechanic to strip it down. I have the 4400 psi model and it can be horrible to start and right now I can't start this wretched thing. I have people coming and I am wishing I had paid the extra money and got a Honda or something reliable.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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