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VEVOR Humidor Elettrico per Sigari da 60 Litri, Capacità 350 pezzi, Humidor per Sigari con Raffreddamento a Compressore, Armadio 3 Livelli, Controllo Costante di Umidità e Temperatura

Recensioni dei clienti per VEVOR Humidor Elettrico per Sigari da 60 Litri, Capacità 350 pezzi, Humidor per Sigari con Raffreddamento a Compressore, Armadio 3 Livelli, Controllo Costante di Umidità e Temperatura

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26 Recensioni
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Mykolas Mykolas
Mr.
70 L
Mr. 1
Unit arrived well packaged, but sadly cannot perform any of the promoted features : 1. Cooling - practically doesn't work. It works for a day or two and then internal temperature (and humidity) sensors get "stuck" showing old value, though as per additional tracker inside (Sonoff) you can see that it let's temperature climb without no action and only if I reduce setting by one degree and set it back to target 20C it starts a cooling cycle. 2. At the same time when I change that - it dumps all the humidity out, dropping from 66% to 52-53% and climbing back up. 3. Plastic smell in cedar wood..it is there..I tried removing it by using baking soda in the plate for couple of days - it did remove most of it, but it is still there.
8 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jeff Jeff
Humor
Difficult to keep the humidity level regulated steady
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
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CJ CJ
WARNING DO NOT WASTE YOUR MONEY & TIME!!
WARNING DO NOT WASTE YOUR MONEY & TIME!! 1 WARNING DO NOT WASTE YOUR MONEY & TIME!! 1 WARNING DO NOT WASTE YOUR MONEY & TIME!! 1 WARNING DO NOT WASTE YOUR MONEY & TIME!! 1 WARNING DO NOT WASTE YOUR MONEY & TIME!! 1
I ordered the VEVOR Electric Humidor, 70L, 400 Counts Electric Cigar Humidor Cabinet with Compressor Cooling & Temperature Control. After the payment went through the Humidor came two days later. I had $500 worth of cigars on the way. Once I opened the box I see the corner of the humidor completely damaged and the overall integrity of the Humidor was jeopardized. I reached out just a few hours after it was delivered requesting a replacement unit. It has been 6 DAYS!!! No one has responded to any of my emails on the website or support tickets on VEVNOR-Support. A.I. chat bot just keeps telling you to wait 48 hours. They basically stole over $400 of my money and I have a huge useless paperweight. I guess that’s why there is no phone number to call this company at all for customer support. I found out later it’s a company based out of China! BEWARE!!
5 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David Morales David Morales
VP
Very disappointed. Very difficultto maintain humidity.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Wayne Bonderud Wayne Bonderud
President
Don’t buy this piece of junk!!! Worst customer service I’ve ever encountered! Came broken, and a week later, vevor has done absolutely nothing to rectify this!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jim Jim
Poor Customer Service - Damaged Delivery
Unit came if a box that looked like it fell off the delivery truck at 60mph. Corner of the unit was crushed Sent photos and never heard back from the vendor/customer service. Irrespective if the unit works well, if the vendor blows you off - I would not recommend the product
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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