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VEVOR Frigorifero Portatile a Compressore da Auto CC 12V/24V CA 100-240V, Frigo Portatile per Campeggio Viaggio Pesca Capienza 35 Litri Contenitore -20 a 20 °C Doppia Zona con Ruote Controllo APP

Recensioni dei clienti per VEVOR Frigorifero Portatile a Compressore da Auto CC 12V/24V CA 100-240V, Frigo Portatile per Campeggio Viaggio Pesca Capienza 35 Litri Contenitore -20 a 20 °C Doppia Zona con Ruote Controllo APP

35 L

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Tradotto
Vedi originale
Muriel Maurer Muriel Maurer
Après 2 utilisation ne fonctionne plus...
Je dois appuyer sur le couvercle pour voir les degrés.. et de plus je n'arrive plus a régler mes compartiments..ça bloque a 9°, je peux pas programmer plus bas. Utilisé 2x! Et déjà un problème... Bref je fais comment pour le renvoyer? Ou recevoir un autre? Il allait très bien les 2 fois que je l'ai utilisé ?
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Louis-Félix Louis-Félix
Car refrigerator, OK. Customer service... Really bad
It's a good car refrigerator for the price, quality, features and its easy to use. It's just the customer service... First, don't expect an fast repply from them. Also, they don't have a phone number to call. Only by messages. I tried to talk to someone for a refund, and it's seems they don't want you to give proper instructions and help for this kind of things. The moment they got your money and send the item... good luck for having a refund. I'm really disappointed about that, because the product itself is good for the price. So yes, if you want to buy something here, be sure it's not to pricey and you double check if everything is correct. For my part, last time I buy something directly here.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Martin Martin
sehr laut, umständliche bedienung - kundenservice eine katastrophe
45 L
Diese Kühlbox ist für mein Empfinden sehr laut und gluckert ständig. Das ist extrem nervig ! Die Bedienung ist äußerst umständlich. Habe den Kundenservice via Live-Chat kontaktiert und nach mehreren Tagen noch immer keine Antwort bekommen. Würde diese Box nicht noch einmal kaufen.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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dedobbeleer dedobbeleer
Mr
55 L
Je souhaite appliquer mon droit de rétractation de 14 jours et vous retourner cet appareil au plus vite
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Ballan Ballan
Glacière
Livraison rapide, beau produit mais grosse déception la glacière ne fonctionne pas du tout. Mauvaise produit.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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VEVOR Camping Kühlschrank 55 L VEVOR Camping Kühlschrank 55 L
VEVOR Camping Kühlschrank 55 L
Я что космический корабль купил ? очень сложно и цифры на табло очень тусклые . не нравится качество . Больше и покупать не буду и рекомендовать тоже.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Мы создали для вас заявку, чтобы отслеживать решение этой проблемы. Наша служба поддержки свяжется с вами по электронной почте и будет предоставлять обновления до тех пор, пока проблема не будет решена. Пожалуйста, проверяйте свою почту в ближайшее время.
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Lisa Lisa
DO NOT BUY
I ordered the 58 QT car cooler about a week ago. I actually tried cancelling the order before it shipped after reading reviews stating that quality was very inconsistent and customer service was awful. Well, they were not wrong! In fact, I'm surprised there are any good reviews! Chatting with a customer service rep was painful. I had to wait about 10 minutes for each response, and they were all pre-written form responses. Trying to cancel was pointless. They shipped it anyways. Anyhow, took it out, plugged it in, and it took 3 hours to get from 72 degrees to 50 degrees and then it stayed there. The product description said it's supposed to reach desired temps as low as -4 degrees within 26 minutes. Hahaha, nope!! I contacted customer service rand asked to return the item for a refund since it was well within the 30-day return period and clearly did not work. About a day later, I received a form email apologizing for the inconvenience and stating that someone from the tech department would get back to me within 48 hours. And there is apparently my option at this point since I can't even seem to chat online - sit and wait for tech to contact me so we can establish the thing doesn't work and go from there. Meanwhile, I'm in a rush to get a cooler that actually works for a camping trip that is quickly approaching. Save yourself the trouble and buy something more reliable with better customer service.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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TBT TBT
Boss
Unit was defective when showed up. Had to battle Vevor for a simple return/refund.
0 persone l'hanno trovato utile
Elemam: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Jeffrey M. Lee Jeffrey M. Lee
Horrendous customer service.
Those of you out there that needs something to be intact, working, or delivered with all necessary parts and accessories, may want to think about patronizing another online retailer. I ordered this refrigerator on 3/12/26. It arrived on 3/17/26. Fair enough, right? Sure, it would be, if all of the necessary accessories to use the refrigerator were in the box. But, they were not. Two days later and I am emailing with some, ostensibly anyway, human being on the other side of the planet. That human being wants a lot of pictures, explanations that are irrelevant and is very, very sorry for all of my inconvenience. But, my "ticket" has been advanced as a priority, blah, blah, blah. You know what I don't have though? What I don't have is a product that operates because there is no way to plug it into either 120v AC house current or 12v DC automobile power. I also don't have any idea if, when, how, or whether, this issue will be rectified. But, I do have a bunch of disingenuous correspondence from a caring VEVOR. "Dear Customer, Thank you for your message. We sincerely apologize for the inconvenience caused by this issue. To assist you better, could you kindly provide the following information for our confirmation? 1. Photos of the items and accessories you have received. 2. Photos highlighting the missing parts, with reference to the listing pictures or the manual. 3. Photos of the outer packaging box (if damaged), including all labels on the box. You can send the photos or videos to us in one of the following ways: 1. Attach them directly to this email and reply to us. 2. If the files are too large, please upload them via [SwissTransfer](https://www.swisstransfer.com/en-us) and share the link with us. Please rest assured that we will work diligently to resolve this issue once we have the necessary details. Thank you for your cooperation. We look forward to your reply. Dear Customer, Thank you for choosing our product and for taking the time to provide us with your feedback. We take your concerns very seriously and are committed to resolving your issue. We are currently analyzing the problem based on the information you provided, which may take some time. Typically, you can expect a response within 48 hours. To expedite the resolution of your issue, we have marked this case as a priority and will contact you immediately with any updates. Thank you for your understanding and patience. Sincerely, VEVOR" Bottom line is the following. If you want to take a chance that you will receive that which you have paid for, by all means, buy from VEVOR. On the other hand, if you are concerned about making something that goes sideways, right again, take your business elsewhere. I have and I will.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Alain Laferrière Alain Laferrière
Acheteur
Nous avons reçu le réfrigérateur le 21 Février et celui-ci ne fonctionnait pas. Aucun remboursement semble possible. Toujours en attente de recevoir un nouveau réfrigérateur.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous vous prions de bien vouloir accepter nos excuses pour la gêne occasionnée. Nous avons bien reçu votre demande et restons en contact permanent avec vous concernant ce problème. Soyez assuré(e) que nous suivons la situation de près et vous proposerons une solution dans les plus brefs délais. En attendant, nous vous invitons à consulter régulièrement les réponses à votre demande et vos alertes par e-mail pour rester informé(e).
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