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VEVOR Estrattore Elettrico di Miele in Acciaio Inox, Centrifuga Manuale per Miele 3 Telaini, con Coperchio Trasparente, Regolabile in Altezza, Apicoltura per Estrazione, 380 x 610 x 1210 mm

Recensioni dei clienti per VEVOR Estrattore Elettrico di Miele in Acciaio Inox, Centrifuga Manuale per Miele 3 Telaini, con Coperchio Trasparente, Regolabile in Altezza, Apicoltura per Estrazione, 380 x 610 x 1210 mm

3 Telaio

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Bbelbeck Bbelbeck
Sadly disappointed
Sadly disappointed  1
Wanted to be super excited but when product arrived it was missing the washer part to the drain. After 2wks of going back and forth and demanding refund after they couldn’t provide part or answers When I turned the machine on, the motor seemed slower after turning on and off 3x, so motor failure possibly. But again, tried to get answers and customer service was HORRIBLE. Pray if you get anything from this company it comes perfection or else you will be left unanswered or demanding answers if you’re persistent like me.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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G. M. G. M.
Terrible quality control
Screws missing (probably because the holes are misaligned), poor paint coverage, not assembled properly at the factory (motor shaft not connected to basket,had to take the thing apart to adjust for fitment), one of the feet was welded on backwards, all the attachments were put on the lids with the protective film still in place which made it impossible to get off fully. All these things were manageable but should have been dealt with before shipping, but most problematically after spending hours putting it together and dealing with these issues, they obviously hadn't tested it before sending it out because the motor doesn't work at all. Vevor also makes basically impossible to upload pictures or videos to the review or refund forms. Might be the last thing I buy from here despite having a couple other good experiences with their items and affordable prices.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Charlene Charlene
Caused the honey to foam
Poor frame design. The extractor cause my honey to foam. I've left it to settle for 2 weeks. It's still foam. Very disappointing.
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Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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