Recensioni dei clienti per VEVOR Deumidificatore Commerciale 50 Litri, Deumidificatore Industriale Portatile con Tubo di Scarico, Display a LED, per Seminterrato, Lavanderie, Ripostiglio, Sbrinamento

Lasted 6months. Was noisy. Had refrigerant leak - currently dealing with Vevor on warranty replacement. First response: they want me to do the leg work to locate a repair company, get a quote, and submit it for approval - that's not a good warranty response. The customer should not have to do any work to repair a defect while under warranty. Waiting for the follow up response.

These dehumidifiers do not have pumps. I would not recommend them. I’m still trying to get a postage to send them back. They only sent me two postage so I’ve returned two of them and I’m trying to return the other and it’s kind of tough when I don’t have postage. Hopefully someone will read this and send me postage. Thank you respectfully Frank.

Bought it in the spring and quit working already. Tried to contact vevor and can't get ahold of anyone. It's like the company does not exist. Very disappointed

Received the unit promptly and it operated as advertised for about 3 weeks. The unit showed an E2 code on the remote controller. After sending the company their required information including a picture of the display, I was advised that a new sensing cable would be send to me within 10-15 days. I have received a few "Sorry for the delay of the part" about 6 month later I have yet to receive the replacement part but Vevor can now no longer find my info, or my payment info, or even the order number and tracking number. The dehumidifier is still not operable. I would not recommend this product for service

After 7-8 days unit stopped working. There is absolutely zero customer service. It made me check 1 star but should be zero

Do not buy! Lasted one year and one month- ran continuously but didn’t lower the humidity. Called Customer Service and they referred my case to the technical department saying I would get and email from them in a few days. Never received. Bought this because it was advertised as a commercial unit- it was crap. Don’t waste your money. You’ll regret it, I promise. I’ll never buy anything Vevor again.

Total garbage. Stop working after 1 hour. Had to fight to get a refund. Credit card company had the charge back. ABSOLUTE SCAM ARTISTS.

Bought this a little over 2 years worked good at first only used a little in the summer at mountain cabin basement. Runs continuously no compressor comes on anymore refrigerant must have leaked out Is warranty still good. Would not purchase again

**Extremely Disappointed — Failed After Only 1–2 Months and Support Has Been Unresponsive** I purchased this VEVOR dehumidifier specifically to protect a room containing thousands of dollars worth of billiards equipment. The unit is only approximately one to two months old, and it has already completely failed. It will not even power on. What makes this situation considerably worse is the way the issue has been handled so far. I reached out for support regarding a nearly new product that has completely stopped functioning, and I have not received a response within what I consider a reasonable amount of time. This isn't just an inconvenience. A dehumidifier in a billiards room serves an important purpose. Excessive humidity can potentially damage expensive equipment, including my pool table, which would cost approximately **$10,000 to replace**, along with cues, cloth, and other equipment in the room. When a product fails this early, I expect the manufacturer to treat the problem with some urgency. Instead, I am left with a non-functioning dehumidifier, no timely resolution, and thousands of dollars worth of equipment potentially being exposed to conditions I purchased this product specifically to control. Products can fail—I understand that. What determines my opinion of a company is how they handle the failure. So far, VEVOR's handling of this situation has been extremely disappointing. Until VEVOR responds and provides an appropriate warranty solution, I cannot recommend this dehumidifier based on my experience. A product designed to protect a space from humidity should not completely fail after only a month or two, and a customer dealing with such an early failure should not have to struggle to get timely support. I will update this review if VEVOR responds and resolves the situation appropriately.

Lasted only 2 weeks and now it won't power on. Still waiting on customer support