Recensioni dei clienti per VEVOR Cric per Rimorchio con Ruota per Impieghi Gravosi da 725 kg Cric con Timone per Rimorchio Imbullonato con Maniglia Ergonomica, Ruota Singola, Sollevamento da 254 mm Rimorchio per Uso Generico

0 star customer service if possible. My first order from Vevor and they sent my a golf cart cover instead of the trailer jack. Ok no big deal I'll chat with them and they'll just send out the correct item right? WRONG! I took pictures of the golf cart box, and item and they said their team would respond in 3 days. Um ok, why can't the chat guy help me like every other company. 3 days, an email (from the chat guy) they need more pictures of the SKU that was sent to me. At this point do they think I'm lying? Who knows. I chat again, tell them I'm out of town and the guy says the team will get back to me in....3 days. 3 days later an email from the guy I chatted with, we still need pictures. Once I get home (Mon) I send the pictures... Thursday they respond with whether I'd like a refund or not. Sunday I get an email saying my refund has been issued. 3-4 day increments between communication for something that should be handled in one chat without requiring burden of proof on a customer is UNACCEPTABLE customer service. Never using this website again.

Don't look for any warranty help from this company. Evidently, the trailer I have is a custom built and this doesn't fit. I reported that, didn’t hear anything from the company, and then got a notification from PayPal that my request had been denied.