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VEVOR Cric Elettrico per Rimorchio 2267 kg Cric Elettrico per Rimorchio per Camper con Connettore a 2 Vie, Manovella di Controllo Remoto e Copertura del Jack 255-860mm Sollevamento per Rimorchi Camper

Recensioni dei clienti per VEVOR Cric Elettrico per Rimorchio 2267 kg Cric Elettrico per Rimorchio per Camper con Connettore a 2 Vie, Manovella di Controllo Remoto e Copertura del Jack 255-860mm Sollevamento per Rimorchi Camper

With Remote Control

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Craig Craig
Great jack, appears to have been used/damaged
The Jack came quick , and works great but the plastic was scratched and 2 of the screw holes holding it onto the body were crack and appear to have been over tightened. The body of the jack was scratched but the packaging was normal and didn’t appear to have been damaged during shipping. I would have returned but had to make do with it and didn’t have time to return it. The jack itself operates very smoothly and is a great addition to my trailer
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Phil King Phil King
Electric trailer jack
2267.96 kg
Electric trailer jack 2
When I received the electric trailer jack the housing was cracked, I repaired it because it would be easier than sending it back.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
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Brian Hubbard Brian Hubbard
Business owner
With Remote Control
 Business owner 1
It came packaged really good. Got it out of the box. The top rain cover was cracked. Pulled off my hand crank jack and installed this one and wouldn't work in the retract mode. It would only extend. After a few weeks going back and forth they finally decided to give ma a refund, only after they offered to give me $34 back. Then they offered to give me $68 back and keep the product. I said no, I want a full refund and you can have this junk back. They finally agreed
4 persone l'hanno trovato utile
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GARRY MOORE GARRY MOORE
Only worked once
2267.96 kg
I bought this to upgrade the crank style jack on my 2025 cargo trailer. It arrived in perfect condition and went one great. The problem is it only worked one time and then stopped working completely. I've checked fuses and the ground but its just dead. Doesn't light up or anything. I've bought several Vevor products but im pretty disappointed in this one.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Matt Matt
Not Working After 2nd Use
With Remote Control
Once installed, it worked great. The next time I used it, it stopped retracting and the manual override is very difficult to turn. As of this review it has been over 48hours since I requested a Return/ Refund and all I have received is an email stating that they are reviewing my request and will get back to me within 48 hours. Not very happy at this point. Beware !
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Eric Eric
Junk
Regular Type
Junk 1
Didn't even last 6 months and it's broken. The switch literally fell apart.
4 persone l'hanno trovato utile
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Hugh Hugh
Mr
Regular Type
My trailer jack arrived damaged in shipping. I submitted a damage report with photos immediately. The only follow-up I’ve had from Vevor was to request more photos of the shipping packaging which I submitted immediately. No further response in 4 days. This is really poor customer support. Other companies would have a replacement on the way within a couple of days.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Matt Matt
Not rain friendly
Regular Type
Worked one day, I should have sent it back but I was going camping, it’s not waterproof, it don’t like moisture, it don’t like the change in climate and causes moisture in it. Switches shorted out. I have to use it manually.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bryan Ames Bryan Ames
Lacking Quality & Customer Service
Regular Type
I purchased recently for my RV to make things a little easier. Wired directly to battery terminal posts and boom, worked like a champ for 2 back to back weekend trips. 3rd trip and it stopped going up electrically and would only go down electrically, so here I am hand cranking again!! I reached out to customer service to explain and they said the need pictures and a better explanation before contacting a technician. I replied with details about the functionality and issues I am having and told them that any technician would be able to understand from my description. I have heard NOTHING back from them. I live chatted and they put me through to a real human via chat, he said they have escalated my issue and someone would reach out very soon. I explained that I was getting ready for another trip this weekend and would really like to have my Jack functioning. Well here I am hand cranking away again and still waiting to hear from someone in technical support. I personally wish I had just paid the extra $45 and bought one from Harbor Freight, at least this way I could have returned and installed another one by now!!! NOT A HAPPY CAMPER!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Marc matthews Marc matthews
Broke day 1
1587.57 kg
Connected to trailer , never worked . Unable to return . Thrown in garbage
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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