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VEVOR Cric da Pavimento a Basso Profilo 3 T Cric da pavimento Idraulico da Corsa in Alluminio per Impieghi Gravosi, Pompa Sollevamento Rapido a Doppio Pistone, Gamma di Sollevamento Altezza 93-465 mm

Recensioni dei clienti per VEVOR Cric da Pavimento a Basso Profilo 3 T Cric da pavimento Idraulico da Corsa in Alluminio per Impieghi Gravosi, Pompa Sollevamento Rapido a Doppio Pistone, Gamma di Sollevamento Altezza 93-465 mm

Doppio Cilindro 3 T Alluminio

recensioni dei clienti

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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Ja*** Ja***
Kaputt
Kaputt
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hallo! Es tut uns sehr leid zu hören, dass Sie enttäuschende Erfahrungen mit unserem Kundenservice gemacht haben; wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist entscheidend, damit wir die Situation beheben und uns verbessern können. Wir haben festgestellt, dass das von Ihnen gemeldete Problem inzwischen per E-Mail geklärt wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Tradotto da tedesco
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jeff_berk jeff_berk
Quality Control Issues
The jack appeared to be well made and was relatively light. The jack would pump up but only if it was not lifting anything. I tried bleeding and freeing the valves using the instructions in the documentation. Vevor offered to send me a replacement pump component but after two weeks and no firm shipping date, I requested and received a refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We are sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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jpelluard jpelluard
le poids
Cilindro singolo
cric trop lourd
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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mcnabbfabrications mcnabbfabrications
very cheap manufacturing!!!
I had to fight with lowering valve to make jack work. The machine work for the rotary hydraulic lowering valve feels very poor. IT DOES NOT WORK!!!!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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david epp david epp
Doesn't measure up
I bought this jack to replace my 20 year old aluminum racing jack of similar lifting capacity that was just worn out. This jack is heavier, handle and body are much shorter meaning less leverage for picking heavy vehicles, and it cost more than my aluminum one did and it came with 2 aluminum jack stands (which i still use). All in all, not very impressed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
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EnriqueGomez EnriqueGomez
Se rompió en el primero uso
Se rompió en el primero uso 1
Se rompió en el primero uso 1
Se ha roto al segundo intento de levantar mi coche. No se si tendrá algo que ver con que el embalaje llego roto también.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Veuthey Christophe Veuthey Christophe
Cric
Dommage que le mien est un défaut car j’en étais content , première utilisation et le cric ne tient pas la pression avec seulement 50 kilos dessus. J’attend un retour du service SAV
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Charlesincharge Charlesincharge
Don't do it
Don't do it 1 Don't do it 1
My company bought 4 of these jacks as a test for fleet of vehicles. One jack showed up missing the bolt that secures the handle to the jack. I opened a support ticket and was asked for some info. I provided photos of the parts, jacks, manual etc that was requested as well as a description. I didn't hear anything after that until I received an email that stated the problem was solved and the ticket was closed. I was not solved or corrected. Two of the jacks broke in the first two weeks of use. The failure was the same on both jacks. One of the pistons on each failed and popped out rendering the jacks useless. I tried to open a support ticket twice, but I have not received any reply. I was able to remove the bolt that secures the handle on one of the failed jacks and install it the jack that was missing that bolt so I have a functional jack now. The fact that the bolt is removeable in the first place is a design flaw. The Harbor Freight version (and most others) does not come out. My company has 125 vehicles out in the field and each one has two floor jacks. The cars they are used on and normal Honda's, Toyota's etc, nothing too heavy. We have been buying the Harbor Freight aluminum floor jacks and the extended warranty for 15 years. They do fail occasionally (but no more often than any other brand) and its easy to return it for an exchange at a Harbor Freight store. Sometimes they are out of stock so we wanted to try the Vevor brand to have another vendor and we were very disappointed. Not only in the quality of the product but also in the failed customer service.
7 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Jonathan Jonathan
Alittle flimsy but works
Works fine for the price
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Chris Chris
Aluminum jack
Aluminum jack 1 Aluminum jack 1 Aluminum jack 1 Aluminum jack 1
This jack has a severe design or manufacturing flaw. The swivel wheels hit the frame of the jack. This action locks up the jack and makes it immobile. The jack handle came with rivets that obviously did not go all the way through to secure the square drive that lowers the jack. There were additional holes drilled that were offset and oblong. These holes were obviously holes that were drilled incorrectly and in the wrong position. Customer support sent me new wheels and a new handle. The wheels were no different and they also hit the frame. The handle was completely different than the original. It was steel and not aluminum like the original and it was shorter. I advised customer support and their answer was to give me a partial refund and offered to direct me to another department. I waited for contact from this department and did not receive any reply. Customer service then said there was no other department and I should seek local technical assistance. This was unacceptable. A jack that does not roll is useless and unsafe. A jack handle with unsecured rivets is unsafe. Seeking technical assistance locally is unsafe as they would not be familiar with the product and would be dealing with a manufacturing defect. The proper answer from VEVOR should have been a full refund and for VEVOR to correct these manufacturing defects and problems for future customers.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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