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VEVOR Corrimano per Gradini Esterni, Nero, Kit Corrimano per Scale 1-2 Gradini, Ringhiere in Acciaio al Carbonio di Transizione con Kit di Installazione, per Anziani, Gradini in Cemento, Tubo Quadrato

Recensioni dei clienti per VEVOR Corrimano per Gradini Esterni, Nero, Kit Corrimano per Scale 1-2 Gradini, Ringhiere in Acciaio al Carbonio di Transizione con Kit di Installazione, per Anziani, Gradini in Cemento, Tubo Quadrato

Stile Normale 1 o 2 Gradini
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Pepsi Pepsi
Mr
Stile Normale 2 o 3 Gradini
No instructions. Not the same as their illustration handrail plain not as the previous two that we had bought. Different fixings without instructions.fitted only yesterday.
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Risposta del servizio clienti: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
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James Gill James Gill
Railing
Can't review, FedEx delivered it to someone else and has not been able to find it. I haven't heard back from FedEx ex. You may want to switch delivery companies.
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Risposta del servizio clienti: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
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Bruce Wilson Bruce Wilson
Mr
Stile Normale 4 o 5 Gradini
Awful transaction, package was missing 2 brackets. Was then advised that 2 brackets would be sent ,these went missing. Was really after a complete unit to match other one purchased. Then was asked to take half purchased refund, advised that I still wanted unit but basically only a full refund offered and reluctantly taken. If I hadn't hesitated I could have only got half refund, this is dodgy and against consumer law
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Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Kenny dammeyer Kenny dammeyer
Owner of ksd rental
Stile Normale 2 o 3 Gradini
Cheap hardware. Bolts stripped out . Did not fit steps the way the should. Had to buy good quality anchors so to avoid law suit when railing could pull out of concrete. Will not buy again!
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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