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VEVOR Corrimano per Scale Gradino Esterno Installazione a Terra, Altezza 48cm per Ringhiera in Ferro Battuto Nero Passaggi 3 Gradini, Corrimano di Sicurezza Uso in Corridoio Giardino Balcone Portico

Recensioni dei clienti per VEVOR Corrimano per Scale Gradino Esterno Installazione a Terra, Altezza 48cm per Ringhiera in Ferro Battuto Nero Passaggi 3 Gradini, Corrimano di Sicurezza Uso in Corridoio Giardino Balcone Portico

4 o 5 Gradini

recensioni dei clienti

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Le recensioni dei clienti, comprese le valutazioni a stelle dei prodotti, aiutano i clienti a saperne di più sul prodotto e a decidere se è quello giusto per loro.
Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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299 Recensioni
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Jacob Jacob
Hr
4 o 5 Gradini
Bijgeleverde schroeven en keilbouten zijn matig tot slecht
0 persone l'hanno trovato utile
Risposta del servizio clienti: Onze oprechte excuses voor het ongemak dat ons product veroorzaakt. We begrijpen de frustratie die kan ontstaan ​​door een storing tijdens het gebruik volledig. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We sturen u een update over uw probleem via e-mail; controleer uw inbox voor verdere correspondentie.
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Tradotto da Olandese
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Parks Jones Parks Jones
Mr
4 o 5 Gradini
I have sent request for a part shorted on my 2 ordered of 8 stair rails. Also 1 rail sratched from loose packaging so need replacement . Welcome to call 229 347 9222 Photos previously sennt
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Richard Ziesmer Richard Ziesmer
Received broken
4 o 5 Gradini
I filed a complaint and they sent a new part that I had to install. Took three weeks to get the part. The I needed special tool to install.
1 persone l'hanno trovato utile
Risposta del servizio clienti: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
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Mitchell Kassouf Mitchell Kassouf
Unfortunately very poor service
The hand rails arrived with some incorrect parts. Weeks have gone by trading emails, trying to get the correct parts sent. Apparently the could not figure out how to get the correct parts sent . They finally offered to completely replace or refund.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has led to. For further support, please visit our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket there for unresolved issues—our after-sales team is standing by to resolve them promptly. Thank you for your patience.
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Grant Grant
Poor quality control
4 o 5 Gradini
Plastic hardware and screw was faulty and didn't catch the thread so fell right out. I used JB Weld to correct it so it would stay attached to the post.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Fred Fred
Railing
3 o 4 Gradini
Ordered them and paid for the railings but Never received them. I’m going to pay again and hopefully they get to me this time.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
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Adrian Adrian
Flimsy, broke during install
4 o 5 Gradini
Lots of issues with this unit, don't get it. Get something else. 1.) the railing attachment broke during install - it's made of brittle metal and won't stand up to anything. 2.) the included hardware 3/8" and drill bit 12mm are not the same size, so you will have to get different hardware or drillbit to install.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages. We appreciate your understanding.
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Pierre Pierre
Rideau
Rideau 1
Pas content du tout, ce produit ne correspont pas du tout aux photos de promotion, les bandes s'enroulent en bas et ne sont pas planes mais bombées. Apparement Vevor n'est pas en capacité de trouver une solution, la réponse est " Trouver un artisan pour réparer et vous aurez un dédomagement de 20E." Merci mais cela ne resoudra pas le probléme ! Je suis très deçu
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tradotto da francese
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Grant Grant
Handrail crooked
The other handrail just had faulty hardware but the railing was straight. This one, though, is crooked at the twisted ends. I don't have a way to fix this, other than do some welding. A bummer, but from the reviews it looks like returning products to Vevor is a huge pain so...I'm just leaving it as-is.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Vedi originale

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