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VEVOR Contenitore per contenitori per alimenti isolato con carico frontale con ruote 103 L Nero

Recensioni dei clienti per VEVOR Contenitore per contenitori per alimenti isolato con carico frontale con ruote 103 L Nero

Nero Con ruote 120 L

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Il nostro punteggio complessivo non è una semplice media. Diamo priorità alle recensioni autentiche e affidabili ed eliminiamo i duplicati o i contenuti non validi prima di calcolare il punteggio finale. Questo ci aiuta a garantire che la valutazione rifletta fedelmente le esperienze reali dei clienti.
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Martha Gateri Martha Gateri
Vevor are just the worst
Nero Con ruote 120 L
I would not recommend vevor products. I received a non working product and you can not get a hold of customer . They offer no customer service phone number — only email support. After weeks of back-and-forth emails with no resolution, they finally suggested I return it through FedEx. I hired a shipping company to transport the heavy refrigerator to a FedEx location, only for FedEx to refuse it because they don’t handle large shipments. Vevor has been an absolute nightmare to deal with. Save yourself the frustration and money — do not buy from them.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We've passed your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue for the refrigerator . Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Ashley Ashley
Buyer
Nero Con ruote 120 L
I bought two of these. They came damaged and don’t roll correctly. I’m in the process of trying to return two of them but have been given the runaround. They now are telling me it could take up to 48 hours for the appropriate department to assist me with returning my products when originally they stated they could help me with my return if they couldn’t resolve the issue. I have been dealing with them all day and I have brought other items from Vevor and have never had any product issues or issues with customer service. But the minute that I go to say that there is damage damaged to the equipment and I wish to return them even if I have to pay for shipping back to their warehouse facility to receive a full refund they stop communicating. I am hoping that my issue will be resolved as I’ve sent all of the necessary information that they need you, but this isn’t a good look for this company.
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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