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VEVOR Congelatore Commerciale 685 x 800 x 2110 mm Congelatore Verticale Porta Singola 547 L in Acciaio Inossidabile con Sbrinamento Automatico, 3 Ripiani Regolabili, Controllo Temperatura -25 a -15°C

Recensioni dei clienti per VEVOR Congelatore Commerciale 685 x 800 x 2110 mm Congelatore Verticale Porta Singola 547 L in Acciaio Inossidabile con Sbrinamento Automatico, 3 Ripiani Regolabili, Controllo Temperatura -25 a -15°C

Porta Singola Congelamento

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39 recensioni
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wingoose wingoose
I love this
I bought both the freezer and the refrigerator for my new kitchen. I love them. They are a little noisy but I love them. I love the way they look side by side.
1 persone l'hanno trovato utile
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Tiziana Tiziana
Owner at Aromavedic
Best purchase I ever made for my business! Well designed and perfect for storing all my ingredients. Easy to clean and organize. Price is right. Delivery was quick.
4 persone l'hanno trovato utile
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James James
Owner, Operator
Owner, Operator 4
Overall I’m happy with this freezer for the price. It keeps a consistent temperature and the coldest I can get it to read on a thermometer is 0°F, which is fine for my needs. It does build some frost in the corners overnight and the door has very strong suction, so it can be hard to open again right after closing. Capacity is excellent and the unit looks good and is easy to operate. Shipping was the worst part of the experience — missed delivery dates and a long period where the freezer was stuck in limbo with no clear updates. Customer support did respond, and they tried to make things right, but they never fully answered the “why” or “when” behind the delays. The freezer also has a small rattle when the compressor shuts off, but it doesn’t affect performance. For the money, it’s a solid freezer with a few quirks.
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Daniel Daniel
Bauer
Doppia Porta Congelamento
Top ware, alles ok mit dem versant
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nestordm2020 nestordm2020
Bad customer service
Bad customer service  1
Bad refrigerador it doesn’t work and the service for getting the money or a new one doesn’t work out bad experience !!!
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ma*** Ma***
Item arrived severely damaged—unacceptable service
Item arrived severely damaged—unacceptable service 1 Item arrived severely damaged—unacceptable service 1 Item arrived severely damaged—unacceptable service 1
I ordered the VEVOR Commercial Refrigerator and Freezer Combo and was extremely disappointed when it arrived. Despite paying extra for shipping protection, the unit arrived with a massive dent right on the front. For a high-value commercial appliance, this level of freight handling and lack of quality control is completely unacceptable. I have uploaded photos of the damage and expect customer service to process a refund immediately. Update: It has now been over 15 back-and-forth emails with Customer Service, and they still have not resolved my issue. If you are looking to buy expensive equipment like this, I strongly recommend going with literally any other vendor. I will never purchase from VEVOR again.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Da*** Da***
Worst customer service
Received a malfunction one. Worst customer service! It’s been over a week and they still haven’t responded back so I’ve decided to just return the product asap. Please consider buying elsewhere with better customer support available.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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es*** es***
Freezer
This freezer is I ordered one month ago, but they are delivery and damage and we will return but they don’t return my money. It’s very bad.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sarah Nguyen Sarah Nguyen
Malfunction after a month of using and no help
Malfunction after a month of using and no help 1
The freezer kept on freezing itself, causing ice around the fan area, making the temperature never coming down to the desired temperature. I bought insurance, and the product is still in warranty, contacted Vevor since July 20th, they said they will respond back in 48 hours. Every two days i kept receiving email saying they are still working on it even though nobody got in contact with me asking about the problem. Horrible customer service, i couldnt even find a number to call, only chat or submitting a ticket.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
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Talysson Lopes Marcal dos Santos Talysson Lopes Marcal dos Santos
FREEZER DAMAGED AND WEAK ENGINE
FREEZER DAMAGED AND WEAK ENGINE  1 FREEZER DAMAGED AND WEAK ENGINE  1 FREEZER DAMAGED AND WEAK ENGINE  1 FREEZER DAMAGED AND WEAK ENGINE  1
My freezer has been delivered damaged, the pallet, structure and door are crumpled, the lower right door does not close perfectly because it is damaged. I requested the replacement at the time it was delivered on Monday 20 July and until today Friday 24 July I only received an email saying that in 48hrs it will return with the response. Now I don't want to anymore because I had to buy another one urgently to meet my trade.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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