Recensioni dei clienti per VEVOR Confezionatrice Sottovuoto per Alimenti, Modello DZ-260A 220 V 50 Hz 180 W Macchina per Sottovuoto per Alimenti, Frutta, Sottaceti, Materiali da Restauro, Elementi Elettronici e Metalli Rari
Da tavolo 180 W
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1289 Recensioni
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Chef
Machine is making noise and have rattle like it some thing is going to break when using it … just recieved it
2 persone l'hanno trovato utile
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Broken machine and no customer service.
So I bought this machine and it didn’t seal 20 times before it quit working. If you contact vevor for service or replacement it takes two days for someone to respond, not respond and find a solution, just two days to respond to any message sent. Then they say they will look into it and to wait two more days Then they had me tear apart the machine like it’s my responsibility to fix their broken stuff. After their recommended fix didn’t work it’s been crickets. So I have sealed 20 times max and I have a giant paper weight. I had pretty low expectations going into it given the price, and they couldn’t even live up to low expectations. Save yourself the time trouble and money and buy any other brand but this one. I guarantee you will be disappointed 100 percent would not recommend this to anyone.
1 persone l'hanno trovato utile
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Bad oil smell
This machine works okay, but it produces a strong vapor that smells bad and actually burns my throat and gives me a headache. It is so bad the room needs to be vented and aired out. I say it is defective but customer service says it is normal. I'm very unsatisfied with the machine and the lack of help from customer service.
0 persone l'hanno trovato utile
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Buyer
Package came damaged. Machine has dents down the side. Photos were sent in. If you pay this much for a brand new machine I don’t expect it to come damaged and customer services could care less.
0 persone l'hanno trovato utile
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Horrible support and horrible instruction Manuel for faults
Worked for 10 minutes then loudly beeps. Nothing in the Manuel to solve this and I have contacted support, they told me to turn it on and off…. So that’s helpful. They will not refund either, so I would not recommend this item
It is a cheap option if it would work though
0 persone l'hanno trovato utile
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Very poor customer service
Purchased for a gift. Arrived damaged. Have provided all information as requested to Vevor customer service. Cannot get any answers yet. Been trying to resolve for 3 weeks now. Can't ring them as customer service number as advised on line is not in service.
So, unable to review item as we haven't used it!
0 persone l'hanno trovato utile
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Chamber vacuum
Never got this product.
0 persone l'hanno trovato utile
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Broke after 3 months
Vevor has not honored their warranty after shipping a part that did not work. It’s been over 5 days and no word on fixing this unit. Very poor customer care.
1 persone l'hanno trovato utile
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Buy from another company
On the first day if use after only about 20 bags the pump went out. Took several days for customer service to answer my message bag on the vacuum pump failure. So about a week after sending videos of the vacuum sealer not working the tell me they'll send out a replacement. We'll about 10 days later still not vacuum sealerI message them the 2 days later they tell me they'll send me pump instead for me to replace myself on a new machine that I shouldn't have to work on. Then a week later they tell me that they couldn't ship the pump to the USA which honestly I think is a lie because they sell pumps on their website and they tell me the chamber vacuum sealer I have is out of stock ans won't be back in stock for 6 months. What a terrible customer service experience and a complete waist of time on a product. They did refund my money thankfully but I doubt I'll be buying anything else from Vevor
2 persone l'hanno trovato utile
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Don’t do it
If you want to spend 300+ dollars and get one season out of it and have absolutely no customer service then buy this product about this product on 11/04/2024 and when I went to use it today, it will not seal physically have to hold the lid. There’s no phone number to call in the chat. Absolutely sucks. All I wanted was a parts list and I can’t even get that. They’re gonna get back to me between one to two business days super practical when I have 100 pounds in venison waiting to be vacuum sealed.
0 persone l'hanno trovato utile
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