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VEVOR Confezionatrice Sottovuoto per Alimenti, Modello DZ-260A 220 V 50 Hz 180 W Macchina per Sottovuoto per Alimenti, Frutta, Sottaceti, Materiali da Restauro, Elementi Elettronici e Metalli Rari

Recensioni dei clienti per VEVOR Confezionatrice Sottovuoto per Alimenti, Modello DZ-260A 220 V 50 Hz 180 W Macchina per Sottovuoto per Alimenti, Frutta, Sottaceti, Materiali da Restauro, Elementi Elettronici e Metalli Rari

Da tavolo 180 W

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1289 recensioni
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Philip Philip
Hunter
Bought a sealer smaller last year i love it. I bought this one because it had a bigger sealing strip have used it twice and the smell of oil permeates through the house very badly. I see no visible oil leaking anywhere have reached out to customer service to be told it takes one to 2 days to figure something out for the last week that has been the response I payed good money would expect the same treatment and urgency I know im not the only customer but let me have the option to return for another obviously there's something wrong. The ask for pics but how do u send a pic of a smell . Wish I could talk with a person and not email crap first bad experience I have had with vevor.
0 persone l'hanno trovato utile
Risposta del servizio clienti: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Wild Game Processor Wild Game Processor
picky
Bought the Vevor chamber vacuum sealer recommended by a friend. When i received it everything looked great. Unboxed the product and started using it. After 2 successful vacuum sealed packages is stopped working. Contacted Vevor through chat and was not satisfied with the out come. I was suspicious of the poor quality electrical connection on the cord where it plugs into the machine. Contacts look weak anf insufficient. So I bypassed the connection and wired the cord directly to the switch. I have had no problems since. Can't expect too much from a cheap Chinese product.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Chau nguyen Chau nguyen
Vevor chamber sealer
It's pretty heavy 40kg and it can seal up to 8 consecutive vacuum seal when brand new. After 8 seals it fails sealing and have to wait for 1 day before put the machine back in use. Not sure why. I have had it for more than 2 years now and this issue happens more often and the number of successful seal drops down to 2 per day.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Yokas Yokas
Mr
Lasted 1 yr before it stopped working, I do use it alot so was ok for the price
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
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R410 R410
Device works great after a cleanup and refill
This chamber sealer was exactly what I needed. It is half the price and eventually works as well as the big name brand ones that are double the price. Mine was delivered with some oil in it and it had spilled inside the device and all over the electronics inside, leaving everything greasy. I topped up the oil and used the device a few times but through the voil viewing window I could see that the oil was foaming a lot with just a few uses. I drained the oil fully and used all the oil that was included to fill and it still did it but less. I had to buy more oil and do one last drain and fill. Now the unit works well. It's been a few months and I want to tell you that you really should make sure any spill or moisture inside the chamber area should be cleaned asap as you will get minor flash rust from lower quality stainless steal. Overall, I am ok with it because of it's performance once I sorted out these issues.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
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Mélanie Mélanie
Bon service à la clientèle
Nous avons d’abord été déçue de la recevoir non fonctionnelle. Une chance que le service à la clientèle fut efficace et de bon conseil. Nous avons donc réussi à faire les connections manquantes pour l’a remettre en fonction. Cela aura quand même pris une semaine vu le délai de réponses mais nous aurons réussi. La livraison s’est bien passée mais la machine a été faite vite pour avoir un manquement aussi primordiale. Quel fut notre déception de l’ouvrir et tenter de la faire fonctionner sans succès. À ce prix là! Ouf maintenant c’est résolu et elle fonctionne très bien.
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Dave Dave
Vacuum Sealer
Vacuum Sealer 2
I set it up and tried sealing with it. It ran briefly and stopped working. I have now been back and forth with Vevor for a week with no resolution.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Perez Perez
A fuir
Da tavolo 180 W
A fuir  1
Machine arrivée avec la pompe à huile cassée et impossible d’avoir une réponse du service client, mis à part un chat robot qui répond toujours la même chose. Fuyez cette marque et son SAV déplorable
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Brittney Brittney
Don't do it!
Bought one it worked a few times, then stopped. They sent me a shipping label for return. I had to pay $25 for a box to return it in. Got the new one in good time. But used it twice an didnt seal correctly either. I have emailed multiple times so I can return this one an get my money back. But still no response.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Bianca Bianca
Kammervakuumierer DZ 260A
Da tavolo 180 W
Für den Preis denke ich ist das Gerät ok. Ich konnte den Vakuumierer nur in den Müll werfen, da er per DHL so beschädigt geliefert wurde, dass er total verbeult war und abgebrochene Teile aus dem Inneren gefallen sind. Da Vevor mir aber den Kaufpreis erstattet hat gebe ich einen Stern. Schade. Ich hatte mich echt auf das Gerät gefreut. Erneut bestellen werde ich nicht, da ich denke, dass DHL wieder mein Paket herumwirft. Dann bekomme ich vielleicht kein Geld mehr zurück, weil Vevor denkt ich würde sie verarschen. Nein danke.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten mit der Logistik. Wir haben den Sachverhalt zur Kenntnis genommen und werden ihn an unseren Logistikpartner weiterleiten, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns hilft, unsere Services zu verbessern.
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