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VEVOR Condizionatore d'Aria Portatile 2 kW 7000 BTU/h, Climatizzatore Portatile 3 in 1 con Pannello Touch LED e Telecomando, Timer 25 Ore, Modalità Raffreddamento, Deumidificazione e Ventilazione

Recensioni dei clienti per VEVOR Condizionatore d'Aria Portatile 2 kW 7000 BTU/h, Climatizzatore Portatile 3 in 1 con Pannello Touch LED e Telecomando, Timer 25 Ore, Modalità Raffreddamento, Deumidificazione e Ventilazione

7000 BTU

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88 recensioni
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WThompson WThompson
Defective Unit
We received this AC unit on Tuesday. The item does cool the bedroom. Our complaint is the buttons on top of the unit don't work. If it didn't come with a remote then we wouldn't be able to use the unit at all. We submitted a ticket for technical support since there is no number to call and haven't received a response. Will update review once the item is fixed.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Carey Carey
Portable AC 14000BTU
Portable AC 14000BTU 1
Received the unit, unboxed it, then let it sit for over 24 hours per the instructions before plugging it in and turning it on. The fan does not work at all so no air of any sort comes out. I contacted support and have been waiting on what they want me to do. I finally told them to send a replacement and tell me what they want me to do with the unit that doesn't work. No response yet. Thoroughly disappointed in the service. Oh, I forgot to mention that somehow the screen filter was torn already out of the box, too. I don't know how to take a picture of something not working, so only have a shot of the torn filter
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Randy Lozada Randy Lozada
Uneuseable because of missing oart
Uneuseable because of missing oart 1 Uneuseable because of missing oart 1
I ordered this more than a month ago but it came with a missing part #2. I requested for the part but it never came so the unit right now is not useable because I cannot exhaust the air to the outside. I’m requesting for a refund from my credit card.instead since I don’t think this is going to get any better.
2 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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DAVID DAVID
Failed new ATV sprayer
Both of these products are working exceptionally well. Now let's talk about the ATV sprayer that I bought from you. When it arrived, it seemed to work ok. Then I realized that it was leaking ALL OVER the valve and gauge manifold. Thinking it would be an easy fix, I took it apart and found that all of the threaded connections had never been tightened. But beyond that, I found that the female threading for both the valve and the gauge had been threaded incorrectly during manufacturing/ assembly, then cross threaded, and that there was absolutely no way to repair it. So now the entire spraying unit is absolutely useless to me. Unless you provide me with a new valve and gauge manifold, which I can't seem to find in a parts listing on your website.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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David David
Room AC Unit
Do not do business with Vevor. They sent me the wrong model unit, then wanted to give me a refund less than what I paid. After many emails they finally agreed to have me return the unit and give me a full refund. Item was received back at Vevor, but I am still waiting on the refund.
1 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vanessa Vanessa
Owner
Garbage......doesn't cool!
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James Brady James Brady
Owner
The a/c unit didn't work properly at first then it quit completely. I haven't been able to get vevor to give me the return information or get a reply. So my satisfaction isn't what you want.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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John John
SPT
Compressor will shut off every time after 30 minutes, in heat or cool. Not worth purchasing
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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