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VEVOR Condizionatore d'Aria Portatile 2 kW 7000 BTU/h, Climatizzatore Portatile 3 in 1 con Pannello Touch LED e Telecomando, Timer 25 Ore, Modalità Raffreddamento, Deumidificazione e Ventilazione

Recensioni dei clienti per VEVOR Condizionatore d'Aria Portatile 2 kW 7000 BTU/h, Climatizzatore Portatile 3 in 1 con Pannello Touch LED e Telecomando, Timer 25 Ore, Modalità Raffreddamento, Deumidificazione e Ventilazione

7000 BTU

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92 Recensioni
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Ma*** Ma***
Not reliable
This units compressor quit working after 3 or 4 uses.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Lall Lall
Mr
7000 BTU
Je n'ai toujours pas reçu mon climatiseur. Le service de livraison que vous avez fourni est déplorable. Pourriez-vous les contacter ? Cela fait plus d'un mois que j'ai passé commande. Policier
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Thibaud Thibaud
Same as a lot of brands but not almost working
9000 BTU
Received after the delivery company lost my package again (DPD), the device was well packed and looking good in term of quality and design. Same build and model as a lot of more expensive brands it was supposed to be usable as air conditioner, dehumidifier and fan. Problem is, the air conditioner mode is totally inefficient and produces 1l of water every 2 hours... ended in a soaked floor in my bedroom in the middle of the night. The fan mode is throwing more air in the exhaust than in the expected direction for unknown reason. Finally the dehumidifier is acting as expected, but is cooling air almost more than the air conditioner mode. I would not buy it again if i had to.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Jessica Jessica
Smells like burnt plastic
Smells like burnt plastic 1
Doesn’t work anymore and leaks, I contacted support and no response. Seems like something burnt inside. And it leaks even if it pas emptied and off .
4 persone l'hanno trovato utile
Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Paul james Paul james
Not good
This unit does not function correcly will not even drop temperature 1 degree
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Zachary Zanzinger Zachary Zanzinger
Failure after two months
The capacitive touch panel on this unit failed after only two months. The silly thing cycles on and off by itself randomly, and when running randomly changes between cooling/dehumidifying/fanning modes. Bummer because the unit seems well made otherwise. Will be buying only old-school units with rotary switches and mechanical thermostats from now on.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
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Adam Beardsley Adam Beardsley
Portable A/C
Bought this unit to keep humidity and temperature Down In the Woodshop worked great for 3 to 4 days went over one morning and would not do anything. Check power still not working. Been trying to deal with customer service to get it replaced so far all I have been offered is $120 for a $400 air conditioner that does not work unacceptable would not recommend buying
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike Mike
S
I bought this VEVOR 8,000 BTU portable air conditioner to replace my old 5,000 BTU window unit, expecting it to easily handle my 180-square-foot bedroom. Mathematically, an 8,000 BTU unit should have absolutely no problem cooling a space this size. Unfortunately, the real-world performance just doesn't cut it. My old 5,000 BTU window unit used to keep my bedroom ice cold. Despite the higher BTU rating on this portable unit, it struggles to lower the temperature effectively. If you are use to a window stay way as this will not keep your room cold.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Cliff R. Butler Cliff R. Butler
Owner of Permian NDT Homes
I have bought over 50 different products from Vevor. All of them have been great. I bought A/C and used it 1 time for 30 mins, worked very good. It had great air movement and did it's job. I went to turn it back on a week later and only blows hot air. I called, text, chatted, I tried every option for return none were successful. I could not get a response from anyone. The customer service phone number s a joke. Vevor has been great but after my first issue with a product and the lack of customer service. I will more than likely never buy a Vevor again unless it is cheap enough to throw in trash and not worry about it. Product might be good but mine was not. Vevor gets negative stars for the service.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Sophie Sophie
Ne fait pas de froid
9000 BTU
Nous avons reçu ce climatiseur en pleine canicule française comme beaucoup. Après avoir attendu les 24h demandés car le carton n'est clairement pas transporté comme il faut, la fonction climatisation ne produit absolument pas de froid...malgré une demande de prise en charge, cela semble moins rapide pour avoir une réponse de sav que pour prendre notre argent 😬
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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