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VEVOR Compattatore Piastra Vibrante a Benzina, Piastra Vibrante per Lavori di Pavimentazioni Paesaggistica Asfalto, Compattatore del Terreno 212 CC 6400 giri/min Area di Compattazione 53x40 cm

Recensioni dei clienti per VEVOR Compattatore Piastra Vibrante a Benzina, Piastra Vibrante per Lavori di Pavimentazioni Paesaggistica Asfalto, Compattatore del Terreno 212 CC 6400 giri/min Area di Compattazione 53x40 cm

Semi-a Vista 6.5 HP

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Bill Bill
Another tool to fix
I purchased this plate compactor to do a small driveway and a small patio. Out of the box it looked promising. I put it together per the instructions and also put in the required amount of oil. Ten minutes after using it the engine locked up. I contacted supported which was non existent. After three days of no answer from support I bought a new engine to put on it. I took off the belt and found the clutch was jammed up against the crank case. No spacer at all. I made a spacer put it back together and it finally worked enough for me to finish my stone tamping. Buyer beware there is no warranty or support from VEVOR at all.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Andrew Smith Andrew Smith
Mr
Not satisfied. The part came with a broken wheel. They made it difficult to get a new one. Lots of hoops to jump through.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Adolfo Naranjo Adolfo Naranjo
VEVOR compactor
VEVOR compactor  1
Compactor doesn't vibrate anymore after 2 jobs It worked really well in the beginning but now it won't move foward and doesn't have the vibrating power to move at all
4 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Not what I was hoping for
Not what I was hoping for 1
Waited almost 4 weeks for this machine and it died at the end of the first job. Oil level checked daily. Now spits oil from the exhaust. Extremely disappointed.
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Jose Olivares Jose Olivares
You get what you pay
You get what you pay  1
I bought the compactor and I found the box has shipping damage and the air filter was fully saturated and leaking engine oil, I try to starter the compactor and good luck, I bought a new air filter and finally the compactor start working, I run the machine for less than 5 minutes and the next day I want to tested again runs but I found a new issue the machine it's not vibrating, I removed the belt cover and I found the belt ripped, I contacted customer service and they said I'll be getting the new belt in 7 days, I'm already pass 10 days and still don't have the belt yet and customer service ask me for RATE, LOL, are guys serious? Anyways the belt came off because at the factory, it obvious they didn't aligned and tensioned the belt. Between the filter and the belt, I spend $60 for a brand new machine and I don't know what to expect after a month, I'm heavy duty mechanic and that's why I can fix it and said what's wrong with the little compactor.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
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Richard Robichaud Richard Robichaud
Très déçu
J' ai reçu le compacteur dans une boîte don j' imagine un transport très dificil car la boîte était tout perforé déchirer etc en plus de être imbibé huile Après le déballage j' ai constater tout le styromousse de protection était brisé en plus tout le compacteur imbibé huile Ça m'a pris près de 3 heures pour tout nettoyer J' ai contacter le service a la clientèle a deux reprises pour savoir d'où venait cette huile et j' ai toujours pas u de retour de Vevor après 5 jours en date d aujourd'hui en plus pour la démarrer sait très compliquées pourtant je pocede 5 petit moteur différents en plus d être moi même mécanicien donc je crois savoir comment les démarré un coup démarrer ça fonctionne assez bien après seulement 2 heures utilisation Mais le conseil que je donne est le suivant ne pas ce fier au service a la clientèle je suis pas le premier a le dire après 2 tentative aucun retour et pour le compacteur l' achat est a vos risque et péril si je devais recomancer je n' achèterait pas ce compacteur
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Andy Geseron Andy Geseron
Owner
Brand new and can’t get it started. Had to bring it to a mechanic to have him look it over. Very disappointed as I’ve bought quite a bit from Vevor but I will not buy anything that has an engine of any kind anymore.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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SB SB
Mr
3 orders and all nightmare... 1 made to cancel when went for pickup, online still shows avaliable in store, store had different story 2nd- delayed for week , out for delivery - vevor decided to redirect somewhere else 3rd- promised delivery by a day - 3 days later still waiting.. no delivery date Both 2nd and 3rd order paid for delivery insurance, almost waste of money Waiting on refund for 10 days ....
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Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike D Mike D
Replacement air filter needed
I need a replacement airfilter or a source for one. I tried to add a picture but this system wants a specific format, even when taking a direct Pic like the options allow. Help me out so I can complete my review.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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David David
Product doesn’t work
Never buy this product I couldn’t get it started at all had to be refunded! Completely ruined my project I had lined up etc was the worst ever!! Please don’t buy! There motto is tough tools for cheap more like cheap tools for cheao that don’t work
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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