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VEVOR casella postale per Pacchi da 38x23x105 cm Cassetta Postale per Pacchetti in Acciaio Zincato Nero Cassetta per Consegna Pacchi con Blocco del

Recensioni dei clienti per VEVOR casella postale per Pacchi da 38x23x105 cm Cassetta Postale per Pacchetti in Acciaio Zincato Nero Cassetta per Consegna Pacchi con Blocco del

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Marco Chiusaroli Marco Chiusaroli
Mr
39 x 27 x 52,2 cm
I have never received the package, the company made me waiting for over three weeks, and then refunded me. No discounted product was offered, which I think it's the least a company should do. So, I waited over three weeks for a product that never arrived to then getting my money back but still not having the product I need. Ultimately, not a reliable company and a very disappointing experience.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Randy Randy
Item was not delivered
I waited for almost a month. Item was not delivered..tracking was useless. Thei customer service is very responsive. I wasted my time waiting and caused delay to my project. Refunded in full.
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Risposta del servizio clienti: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Sébastien Sébastien
Un produit mal fini, un service client désastreux
Trois semaines après avoir signalé qu’il manquait une vis, une seule (!) pour faire fonctionner la trappe de dépose de colis, Vevor n’a toujours pas été en mesure de m’offrir une alternative.
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Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Stewart Stewart
OWNER
LOCK DOESN'T WORK AT ALL. REALLY CHEAP MECHANISM. WILL HAVE TO ADD A PADLOCK TO THE DOOR! BOX ITSELF IS STURDY AND SHOULD DO THE TASK ALTHOUGH NOT THAT BIG AN OPENING. WILL ONLY RECEIVE SMALL PACKAGES.
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Risposta del servizio clienti: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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