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VEVOR Carrello Ribaltabile da Giardino, Carico di 362 kg con Recinzione di Stoccaggio, Meccanismo di Scarico Rapido, Ruote Girevoli, Maniglia Girevole, Carrello da Giardino per Piante, Terreno

Recensioni dei clienti per VEVOR Carrello Ribaltabile da Giardino, Carico di 362 kg con Recinzione di Stoccaggio, Meccanismo di Scarico Rapido, Ruote Girevoli, Maniglia Girevole, Carrello da Giardino per Piante, Terreno

Con Barriera Rialzata 362 kg

recensioni dei clienti

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Vedi originale
Ka*** Ka***
Bad customer service
Poly-272 kg
I can't review this item because I haven't been able to use it. The cart came was with a tube that won't hold air I've been trying to find out how go get a replacement tube or tire they can't seem to tell me where to find a new tube . They offered me a refund of $28 which is fine but they are telling me it's because I ordered it over 6 months . I bought it on August 9th that's not 6 months ago.
3 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Patrick Vanaerde Patrick Vanaerde
Qualité à revoir
Regolare 272 kg
Matériel arrivé avec une roue endommagée et des défauts de soudure. Une remise de 20% accordée après réclamation. Pas tout à fait satisfait de la qualité. Montage à effectuer non spécifié dans les visuels.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Vedi originale
Shawn McCaffrey Shawn McCaffrey
Defective product
680 kg
I ordered this cart for a strenuous project.It was delivered two days after the project started even though the delivery date at purchase would have put it there two days earlier. The cart itself was defective. it would go into dump mode with nothing in the car, after being filled, and while filling the cart. The clamp that holds the dump cart down does not do its job. I asked for a full refund because the product is defective. I was denied multiple times. Vevor wanted to negotiate a portion of the refund. I even told them that I would drive it an hour away to one of their facilities to save them shipping cost. this was my first and LAST purchase from the VEVOR. STAY AWAY FROM THIS COMPANY Check the BBB
5 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Deborah Seffinga Deborah Seffinga
Parts missing
363 kg
Never got to put together. Went back and forth with VEVOR messaging but no progress. Being told parts would be sent in so many business days but then nothing. More back and forth emails promising to speak to some other department in their business. Still nothing! Been a month and a half maybe longer. I asked Paypal for my money back and at least got refunded. The VEVOR box still on my porch so now what do I do with a yard wagon without a vital piece. I will absolutely never purchase a VEVOR product. I just recently got an email telling me they were shipping my "Motherboard" to me!?!?!? I emailed back, the left hand knows not what the right hand is doing I never ordered a motherboard and I let them know what pieces were still missing that I never got now the only thing I get from them is advertisements for more stuff that I probably wouldn't ever get. " Nope I've had enough of a VEVOR thank you very much!'
3 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Mr
680 kg
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Karen Saliski Karen Saliski
Sturdy cart
Con Barriera Rialzata 362 kg
Overall I am using this cart several times a day at my farm sanctuary. My other cheap cart bit the dust after one year. The only think I would change is a handle clamp as the arm and handle falls to the ground all the time. I hope it lasts and seems to dump really well. I love the elevated sides on it
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Walter  Hussey Walter Hussey
Customer service, replacement service
Con Barriera Rialzata 544 kg
Customer service, replacement service  3 Customer service, replacement service  3
Broken handle ,need a replacement, filed a claim, unsure if the claim or pictures went through,
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Flip oe Flip oe
Cart
363 kg
Cart 3 Cart 3
Smaller than in the pictures also arrived with a flat been trying to get it fixed through VEVOR customer service wanted me to replace tube and have me change it out. I told them I had no tools and they only way to fix was to get a whole wheel. But now there going to send another cart has taken a awhile for a solution I probably would not buy from them again after all this I should of just went to Home Depot or Lowe’s
1 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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Vedi originale
geert geert
had er meer van verwacht
363 kg
eerst de montage van het handvat en de beugel ging moeiteloos.het frame van de kiepfunctie laat te wensen over en zit niet helemaal juist waardoor het moeilijk is om deze weer te sluiten(de gaten van de bouten zitten niet goed).bij het monteren van de 2 zijprofieltjes die aansluiten op het achterdeel waar de wielen op komen is het 1 bout moeilijk te bereiken om de vast te zetten.de bijgeleverde sleutels zijn de verkeerde maat.de moer op het bewegend deel is dopsleutel 21 en die zit er dan ook niet bij,als je dan geen gereedschap hebt kan je deze niet aandraaien.bij het monteren van de wielen moet je een pin in steken met rondell en hier zit vrij veel speling op waardoor de wielen wat wiebelen.al bij al is het een handig ding maar de kiepfunctie is dus niet wat het zou moeten zijn
0 persone l'hanno trovato utile
Risposta del servizio clienti: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Vedi originale
Yvon jr Guillemette Yvon jr Guillemette
Chariot basculant vevor 1200 lbs
544 kg
Facile à monter mais le temps dira si ça va durer je doute un peu avec le soleil qu'on a et je dirais que les cieux avant avec le boulon si on sert trop la direction est dure si on dessert l'essieu et lousse alors quand on prend des trous avec beaucoup de poids ça fait peur ça reste à voir ça fait environ un mois que je l'ai beaucoup de misère à communiquer avec eux. Le service à clientèle n'est pas fort à prendre note !
0 persone l'hanno trovato utile
Risposta del servizio clienti: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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