Recensioni dei clienti per VEVOR Carrello Portaoggetti in Plastica Resistente a Due Ripiani con Ruote Girevoli a 360° Carrello di Servizio da 940 x 645 mm Capacità di Carico di 250 kg Adatto per Magazzino, Garage, Pulizia

The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.

I have ordered many things from you. This cart arrived broken. I have sent pictures and you have not sent me a new one. I will not ever buy from you again if you don’t make this right. I have spent hundreds of dollars of dollars with you, so do the right thing. Send me a new one to replace.

So full disclaimer I’ve purchased these in the past no issues, HOWEVER my most recent purchase of three of these carts was an absolute nightmare, 2/3 carts arrived damaged from the manufacturer, packaging was fine, meaning they shipped damaged. Upon sending pictures and lengthy correspondence with customer service over 6 weeks later I received replacement parts and they sent the wrong parts… after begging them to just send two new carts and a return label to send there garbage back to them. I am left with 1 usable cart out of three. Extremely disappointed with customer service I’d give them -stars, you suck!