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VEVOR Carrello Portaoggetti in Plastica Resistente a Due Ripiani con Ruote Girevoli a 360° Carrello di Servizio da 940 x 645 mm Capacità di Carico di 250 kg Adatto per Magazzino, Garage, Pulizia

Recensioni dei clienti per VEVOR Carrello Portaoggetti in Plastica Resistente a Due Ripiani con Ruote Girevoli a 360° Carrello di Servizio da 940 x 645 mm Capacità di Carico di 250 kg Adatto per Magazzino, Garage, Pulizia

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214 Recensioni
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Mundo restauracion Mundo restauracion
Ruben
3 ripiani
No hemos recibido ni devuelto el dinero
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Will Will
Small business owner
2 ripiani
Small business owner 3
Shoed up damaged, reached out to Vevor with no response. Disappointing to say the least. Send pics and filed a claim and no response, sad.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Nelson Reves Nelson Reves
Werkzeugwagen
Grande
Werkzeugwagen  2
Leider kam der Werkzeugwagen beschädigt. Könnte mit dem Kundenservice nicht ins Gespräch. Wäre ein toller Werkzeugwagen, falls nicht beschädigt.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Sean Sean
Buyer
Medio
The cart seems to be of relatively good quality. However it was broken in shipping. A piece approximately 6” long and 3/8” at one end and 3/4” at the other was broken from the bottom of the side on the top shelf, this is not an issue that causes any function problems. I sent a problem ticket to the vendor I punched it from but they replied that Vevor has a special method for shipping damage which did not seem worth the hassle. Still disappointed. Othe issue isle the locking mechanism on the casters hits the bottom shelf if you try to pivot fully around. This is annoying ast the caster will stopnpivoting and slid rather than roll. It can be pulled in reverse to realign the caster by rotating it back in the opposite direction, but again very annoying.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
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Bob Feis Bob Feis
Bob
The cart was damaged and broke when it was delivered, NOTHING WAS SENT TO REPLACE IT, OF REFUND ME BUT wants to give me $40 for the problem. I REALLY NEED THIS CART. $40 does not solve the problem and offering $40 is Bullsh$# wont let me post a pic... grrrrrr NOT HAPPY
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Ryan Ryan
DIY Guy
2 ripiani
Great product for a great price. Just could use a little more support or reinforcement to secure push handle which just snaps into place.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
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Chris lewis Chris lewis
Operations manager
Buy this if you are never gonna use it. But if you plan to use it every day steer clear. Says it is good for 550 lbs. It is not goot for 50 pounds. We use to take card board to dumpster three times a day. Bearings in all 4 wheels wore out in 3 months. They gave me a $20 refund but i need to spend more then that to replace the wheels. I sure wont buy another from them.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Jordan Huraj Jordan Huraj
Cart Never Showed
Grande
Judging by the picture this looks to be a very useful cart to have. I have made multiple attempts to purchase this but it has yet to come to fruition. I ordered the cart and it never showed up. I attempted to order the cart again but it was out of stock and the price increased significantly, and VEVOR would not honor my original order price. I will be purchasing this cart elsewhere. Poor customer service on VEVORS part.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Thank you so much for speaking up—your input is key to helping us fix this and do better.
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Yaser rahmanian Yaser rahmanian
Mr.
Medio
Mr. 1
The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Oso Oso
Pena
2 ripiani
Pena 1
Le doy mal review porque el articulo me llego roto en dos lugares y contacte a atencion al cliente y todavia no he recibido solucion al problema.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Le pedimos disculpas sinceramente por las molestias ocasionadas. Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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