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VEVOR Carrello di Servizio da Laboratorio, Carrello Multiuso in Acciaio Inossidabile a 3 Ripiani, Carrello Medico Odontoiatrico Ruote Bloccabili per Laboratorio, Ospedale

Recensioni dei clienti per VEVOR Carrello di Servizio da Laboratorio, Carrello Multiuso in Acciaio Inossidabile a 3 Ripiani, Carrello Medico Odontoiatrico Ruote Bloccabili per Laboratorio, Ospedale

3 Strati Argento Con Cassetto

recensioni dei clienti

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289 Recensioni
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Lawrence Good Lawrence Good
Purshaser
2 Strati
It took a while to figure out how to get acclimated with customer service. It was a tad vague on how to do things... Very unclear.... I did get a SS medical push cart.... A month of going back and forth. They're not open on the weekends, so that right their streeeetches everything out..... I initially got a 20.00 reimbursement offer. I declined. Requested 40.00... As far as I know, I got the latter coming.... The product had parts that were missing and not totally installed, ie; the drawers had rollers that helped tge drawer glide more easily. Out of 4 items, one was not installed but laying inside floating around. The other roller (all had bearing) was not fully installed. Just barely... bearings from one just laying on the bottom of the packaging. Not even the necessary number of bearings needed. Side bars, to keep items from falling off the bottom, were to short. The instructions: the text were very light colored, thin font, and small. Plenty of room to make the font bigger and darker.... especially for older citizens.... Their answer before the monetary offer, was that I may have to go to the hardware store... I would've been fine if they weren't soo slooow getting back with me and I think ai was tge problem... IMO.... Otherwise it should have been taken care of faster and they kept saying they didn't understand what the problem was.That's why I think ai was the problem we needed.Real people... Overall, I think I might go ahead.And look for another one.Similar with two drawers from them, since they did say they will give me forty dollars off, which i haven'treceivedyet..... I think that'll cover my having to reconstruct the product which is now a project.... I say, if you don't have to reconstruct the item bought. Just do something simple, they send you the parts, and they're fast about everything, including communication, like it should be with everyone..... I believe, I would do business with them again.... I might refer the Vevor company.... Tell people about it....
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Risposta del servizio clienti: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Donato S Donato S
Carrello mediocre. Servizio clienti ups insufficiente.
2 Strati Argento Con Spondina
Costruzione leggera. Come rilevato da altri acquirenti, il tavolino era unto e sporco. I pezzi, fortunatamente erano tutti presenti. L'imballo presentava un foro e ovviamente il sottile del ripiano ha subito una ammaccatura. Fin qui la valutazione del tavolino. Un appunto va al corriere che ha consegnato il 23 un ordine fatto il giorno 6. Posso capire il ritardo. Quello che non va giù è essere presi in giro dal servizio \"assistenza\" secondo cui, l'articolo \"è in consegna oggi\" per più di una settimana. Ups: insufficiente come servizio consegna; come assistenza invece è al limite della presa in giro del cliente.
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Frank Frank
mgr
3 Strati
way to small for food service use
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
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Mario Critchley Mario Critchley
Film protecteur de stainless
2 Strati
Constrution du chariot en stainless, bien construit, cependant la construction à été conçu avec le film protecteur, j’ai due passer une heure à enlever le film de plastique très difficile à enlever.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
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Mick Mick
Not strong at all and not worth the money.
3 Strati
Not strong at all. Does not hold 182kg. Top shelf bent with barely 40kg on it. Price would be ok if it held the claimed weight.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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FCN FCN
non comforme
3 Strati Bianco Con Presa
le produit n'est pas conforme à la législation française. il n'y a pas de reprise de terre sur les parties métalliques du produit. Le câblage électrique est fait avec du fil tissus en bleu blanc rouge, ce n'est conforme a aucune norme, le blanc étant la terre. donc si vous voulez en faire un usage pro, vous n'êtes pas aux normes, et vous mettez vos salariés en danger, si usage privé, je vous conseille de reprendre la terre sur une des prises et de faire une connexion avec le bâti métal.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Ewa Ewa
Pani
2 Strati Argento Con Cassetto
Wózek marnej jakości - niestety miejscami pościerana warstwa zewnętrzna, lekko wygięta jedna część. Bardzo dobre kółka - mocowanie solidne. Szufladki wysuwają się dość topornie. Gdyby nie to, że potrzebuję ten wózek "na już" i już nie mam czasu na wymianę, to bym zwróciła.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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No cabía No cabía
Estrecho
3 Strati
El termo que queríamos poner en la bandeja no cabía en el hueco de la bandeja.
0 persone l'hanno trovato utile
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Joe O’Malley Joe O’Malley
Damaged in transit
2 Strati Argento Con Cassetto
Trolley arrived damaged from shipping. Box was not dented but something has obviously been dropped or tested on it. There are several dents in it and the two drawers do not close properly. So far VEVOR have offered me a $27 dollar ‘refund’ as compensation, which is approximately one-sixth of the retail value of the item. Not happy, not happy at all. Feels like bargaining through the ticket process to see how little they’ll refund. Like an insurance company trying to avoid or delay paying a claim.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
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Luke Luke
Director
2 Strati
Bottom tray occasionally comes off when moving the trolley because it's not fixed and the legs splay.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
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