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VEVOR Carrello Ribaltabile, Carrello Ribaltabile da Giardino con Telaio in Acciaio, Carro Ribaltabile con Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità di 800 libbre

Recensioni dei clienti per VEVOR Carrello Ribaltabile, Carrello Ribaltabile da Giardino con Telaio in Acciaio, Carro Ribaltabile con Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità di 800 libbre

363 kg

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742 Recensioni
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Blake Blake
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Poly-272 kg
this is my first purchase it is hard to give any good remarks because i can not put it together because i did not get all the nuts & bolts ask for them but just got a lot of runaround about sending pictures why do they need pictures when i told them what was missing i am older and do not know how to do all of those kind of things on a computer i was looking at a lot more items but having a hard time with the the help i received on first purchase they know what i bought they know what i needed but still gave me the runaround come on it is just a bag of nuts & bolts ( TOTALLY RIDIC ULOUS ) IF YOU ARE OLDER AND NOT GOOD WITH A COMPUTER AND DO NOT HAVE HELP THINK TWICE KNOW I HAVE TO DRIVE 40 MILES TO BUY NUTS & BOLTS (B---S---)
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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david david
owner
363 kg
it came with a flat all I can say is my time with Vevor will be short-lived. Customer service sucks that's all i got to say shoulda sent it back they are lucky i didn't charge back they were supposed to send me parts 3 weeks it takes then they said sorry and offered me 20 dollars I'm totally disgusted with the whole thing so be prepared if anything is wrong bye the way i still have a missing pool reel great prices are one thing But customer service is another
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
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David Solomon David Solomon
Owner
363 kg
Would love to give a review, however it came damaged and I can't use it! It was very disappointing because it was to be a Christmas present for someone and I had to buy another one that I really didn't like.
2 persone l'hanno trovato utile
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Donald Pittman Donald Pittman
Cart box arrived broke.
680 kg
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted. The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that. I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are very sorry for the inconvenience caused to you. Our after-sales team has dealt with your product problem. The email ticket ID is 1729714064392.
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Stan Stan
Faltaron piezas
544 kg
Faltaron piezas 1
Estoy bastante descontento, aunque el carro no tiene mala pinta, pero a la hora de montarlo me di cuenta que me lo enviaron sin dos piezas de metal, es algo normal que puede ocurrir, pero mi descontento viene en que habré escrito ya como 10 e-mails y mensajes para que me lo envíen para montarlo, pero siempre la respuesta es en uno o dos días le contestaremos y nadie me contesta, hay que tener bastante cuidado en pedir en esta página
3 persone l'hanno trovato utile
Risposta del servizio clienti: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Don Don
Consumer
680 kg
Consumer  1 Consumer  1
The tub is cracked and a tire is flat and won’t take air. I’m trying to find out how to replace the tub and the tire. I don’t want to send it back. It’s too much for the consumer to do.
10 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Paul Paul
Mr
680 kg
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Wyatt Bill Wyatt
Missing parts.
680 kg
I did not receive all of the parts to assemble the wagon. I contacted Vevor immediately and after several days the offered me $60 for the trouble. I told them that I just wanted the missing parts. Then after several more days they offered me a little more money. I replied back yet again that I just wanted the missing parts or tgey could send me a pre-paid shipping label and then I could send it back to them, since it seemed like they didn't want to send missing parts. I threatened to create a report with the BBB and then they gave me a full refund. That was nice of them but now I still have a wagon that has no axles or hardware bag so basically I have a box of junk that I cant use.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Daniel Goff Daniel Goff
Mr
Con Barriera Rialzata 362 kg
Purchased a month ago. Missing front axel and securing latch, have still not received parts. Here it sits collecting dust😔
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Amy Barendregt Amy Barendregt
Ms
Regolare 181 kg
I used the wagon once to carry some pool sullies from my car to the pool area and 2 cotter pins from the wheels broke and the wheels fell off. Now im left having to purchase cotter pins. Not happy with this wagon
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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