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VEVOR Carrello Ribaltabile, Carrello Ribaltabile Giardino in Poly Telaio in Acciaio Facile da Montare, Carro Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità 680,39 kg, Pneumatici 330 mm

Recensioni dei clienti per VEVOR Carrello Ribaltabile, Carrello Ribaltabile Giardino in Poly Telaio in Acciaio Facile da Montare, Carro Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità 680,39 kg, Pneumatici 330 mm

680 kg

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710 Recensioni
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Alphonso banardo Alphonso banardo
Gift for wife in her big paradise garden
Poly-272 kg
My wife loves her garden wagon as she calls it her dump truck . Uses it all over the yard. The onl6 bad thing is it's back heavy and the front wheels like to go up as your strolling heavy loads like mulch and river rock 8n which case I pull and she pushes as she hold the loadd. Other than that great price
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
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Sharlette Peoples Sharlette Peoples
FLAT TIRE
Poly-272 kg
Cart was sent with a flat tire!! I called service number a few times—couldn’t find invoice number, then video of Tire wouldn’t upload, photo of Tire finally worked . While waiting for their answer I ordered an inner tube, took two days, for Me, to get the old one off and new one in-no car repair would touch it, lawnmower store said their torque would tear up the plastic rim, find a man to help. New inner tube wouldn’t inflate— I probably damaged it trying to get it in. So now I’m waiting for a tire from vevor. The project I ordered the cart for is stalled. How could you send a flat tire!!! From now on I’ll certainly check the tires First before putting something together!
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
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John Mallia John Mallia
A few issues
Poly-272 kg
The latch for the dump did not want to work correctly, or at all. After making sure it wasn't something I did, I had to use a hammer to bend the latch bar so it would work. One of the tire inner tubes had a hole and was flat out of the box, so I had to buy one of those before I could use it. I definitely do not trust this to carry 600lbs, the frame MAYBE but the plastic is pretty flimsy.
2 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further assistance, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will work promptly to help. Thank you for your understanding.
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Donald Pittman Donald Pittman
Cart box arrived broke.
680 kg
The cart box arrived danged from shipping, obviously the cart box is not so rugged and durable. It tied to get Vevor to send out new replacment box but they would not and only offered me a discount which I reluctantly accepted. The cart is sold as a 1500 lb capable cart but only has tires that support 1200lb. The Vevor ad claimed a 15 cu/ft box however it is not even half of that. I wish I would have bought a Gorrila cart instead which the Vevor is made to LOOK like in pictures but they are not comparable. The Vevor cart would be good value if it was priced at $150.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We are very sorry for the inconvenience caused to you. Our after-sales team has dealt with your product problem. The email ticket ID is 1729714064392.
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TikToker TikToker
This company is a pain to deal with!
Poly-272 kg
This company is a pain to deal with! 2 This company is a pain to deal with! 2
I first bought this cart off TikTok and it came with many missing parts so I could not put it together. Trying to sort this out with TikTok was a nightmare and they wanted my to pay to return this! No Way am I paying to return a product that came missing parts!!! Since I needed this now I ended up buying this cart from Vevor and paid more then I had to file a dispute with my credit card to get my money back. All I got from the customer service was the run around! Vevor owes me compensation and it has been a nightmare trying to deal with them -never again!
3 persone l'hanno trovato utile
Elemam: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Don Don
Consumer
680 kg
Consumer  1 Consumer  1
The tub is cracked and a tire is flat and won’t take air. I’m trying to find out how to replace the tub and the tire. I don’t want to send it back. It’s too much for the consumer to do.
10 persone l'hanno trovato utile
Risposta del servizio clienti: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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James James
Mr.
363 kg
The product is ok but due to the trickery in your advertising I had to buy two to get what I needed.
0 persone l'hanno trovato utile
Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Wyatt Bill Wyatt
Missing parts.
680 kg
I did not receive all of the parts to assemble the wagon. I contacted Vevor immediately and after several days the offered me $60 for the trouble. I told them that I just wanted the missing parts. Then after several more days they offered me a little more money. I replied back yet again that I just wanted the missing parts or tgey could send me a pre-paid shipping label and then I could send it back to them, since it seemed like they didn't want to send missing parts. I threatened to create a report with the BBB and then they gave me a full refund. That was nice of them but now I still have a wagon that has no axles or hardware bag so basically I have a box of junk that I cant use.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Mike Mike
Poor Quality Wheels
544 kg
This product worked well for 2 years before the tires just disintegrated. Not for professional use.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tom Spegnolo Tom Spegnolo
President
363 kg
The handle is too short. And if your load is somewhat balanced in the back and you pull on it, the front wheels will come off the ground. And you'll dump your load where you stand.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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