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VEVOR Carrello Ribaltabile, Carrello Ribaltabile Giardino in Poly Telaio in Acciaio Facile da Montare, Carro Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità 272,15 kg, Pneumatici 254 mm

Recensioni dei clienti per VEVOR Carrello Ribaltabile, Carrello Ribaltabile Giardino in Poly Telaio in Acciaio Facile da Montare, Carro Maniglia Convertibile 2 in 1, Carriola Utilitaria Capacità 272,15 kg, Pneumatici 254 mm

Poly-272 kg

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710 Recensioni
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Jam Jam
Mr
544 kg
Solid truck, easy to put together, not very practical with pneumatic wheels… it is available on other chinese website with a fraction of the cost.
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Risposta del servizio clienti: Dear valued customer, we thank you for your patience and cooperation. We're hard at work handling your concerns and aiming for a satisfactory resolution. Please monitor your ticket and email for progress updates. Don't hesitate to reach out with more questions.
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Blake Blake
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Poly-272 kg
this is my first purchase it is hard to give any good remarks because i can not put it together because i did not get all the nuts & bolts ask for them but just got a lot of runaround about sending pictures why do they need pictures when i told them what was missing i am older and do not know how to do all of those kind of things on a computer i was looking at a lot more items but having a hard time with the the help i received on first purchase they know what i bought they know what i needed but still gave me the runaround come on it is just a bag of nuts & bolts ( TOTALLY RIDIC ULOUS ) IF YOU ARE OLDER AND NOT GOOD WITH A COMPUTER AND DO NOT HAVE HELP THINK TWICE KNOW I HAVE TO DRIVE 40 MILES TO BUY NUTS & BOLTS (B---S---)
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Risposta del servizio clienti: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Juan Juan
Cracked tub
680 kg
The tub on the item is fragile, item came with many cracks. I reached to vevor and they said they ordered a replacement tub it's been over two weeks since I received item and I'm still waiting for a new tub and I am unable to use unit, it's still in the box taking up room
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Franco Franco
Pesa troppo ed è difficilissimo da condurre
680 kg
Decisamente non si può considerare una carriola ma piuttosto un carrello. È molto difficile da condurre in quanto non tiene la strada quando lo si conduce in discesa guidando logicamente Dalla parte posteriore. Le ruote hanno troppo gioco e il carrello se ne va per conto suo. Ulteriore grossissimo difetto è pesantissimo. Scordatevi di usarla in salita perché vi sfiancherete per trascinare 40 kg da vuoto, figuriamoci se lo caricate. Mi sono pentito dell'acquisto
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Risposta del servizio clienti: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
James James
Mr.
363 kg
The product is ok but due to the trickery in your advertising I had to buy two to get what I needed.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Mike Mike
Poor Quality Wheels
544 kg
This product worked well for 2 years before the tires just disintegrated. Not for professional use.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Tom Spegnolo Tom Spegnolo
President
363 kg
The handle is too short. And if your load is somewhat balanced in the back and you pull on it, the front wheels will come off the ground. And you'll dump your load where you stand.
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Risposta del servizio clienti: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Alex Janes Alex Janes
Flat tire
Poly-272 kg
One tire was flat when i opened the box. Their solution was to send me a tube that I had to inflate and somehow figure out how to get that into the tire. Why didn't they just replace the entire tire rather than make me inflate the tube and put it in the tire???? I had to get a tool to get the stem through the rim. It was a lot of work for a brand new wagon. Very dissatisfied.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Retired guy Retired guy
owner
363 kg
Love the price, the wagon's abilities, the ease of dumping. However, the right rear wheel has gone flat, and three times I've refilled it with air, only to have it again go flat. I've had the wagon a month and this is getting really frustrating. It appears the tire wasn't properly sealed at the factory. There's no information on Vevor's website to find a replacement and there's no one to call. This falls under customer service--please have someone contact me so I can get the wagon back to its best shape.
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Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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staak staak
Mr.
363 kg
despite the information on the vevor website I was charged custom duties upon collecting the shipment at the post office in Norway after a lengthy process with the Vevor customer service without a concluson I have given up getting the double charges refunded. I have been netshopping since about 2002 and this is the first time I have experienced this.There are plenty of netshops so I go somewhere else next time.
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Risposta del servizio clienti: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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