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VEVOR Banco da Lavoro Capacità 680 kg con Piano in Legno di Quercia da 122 x 60 cm con Regolazione dell'Altezza da 67 a 102 cm, Tavolo da Lavoro in Legno Massello Resistente per Garage, Officina

Recensioni dei clienti per VEVOR Banco da Lavoro Capacità 680 kg con Piano in Legno di Quercia da 122 x 60 cm con Regolazione dell'Altezza da 67 a 102 cm, Tavolo da Lavoro in Legno Massello Resistente per Garage, Officina

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goldiesmarv goldiesmarv
Never again
Never again 1
Arrived with the work top smashed all to hell, revealing that what looks like butcher block is actually just veneer, if that matters to you) and then customer service gave me the runaround for more than a week, by which time I had purchased another bench elsewhere. They can keep my money - it's the last they'll get from me.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Dean Dennis Dean Dennis
Dont take a chance on Vevor.
Product showed up dented and banged up top from shipping / poor packaging. Sent pictures and Vevor's suggestion was to somehow magically get it all back in the box, and haul this giant heavy box to mail it back (?!?)...or...somehow go through the enormous effort to cut up the giant metal table so it was unuseable, take pictures and submit for refund...but then what? Put it in a garbage can? Seriously? Not happy with Vevor...
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
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mwright0707 mwright0707
Not a 2000 lb table
The table top is sturdy and solid, however the frame is not, to say this holds 2000 lbs. is a bit far fetched. Maybe it will hold that with no movement and a perfectly smooth floor for movement. I had moderate weight on this, moving it over a slightly uneven floor and the legs folded in on ones side at the point of attachment to the top. It lacks at the very least gussets to stabilize the legs with the top. We removed the entire bottom and welded a frame made of 2 inch angle along with better wheels. I suspect this table could now hold well over 2000 lbs.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Dutch Dutch
owner
drawer very difficult to assemble the bottom piece was not included
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Aaron Aaron
Damage to the top and bottom of the table that they tried to cover with wood glue
Opened a ticket on 6/12 stating damage to the top and bottom of the tabletop. I included pictures and video. Provided all info needed and they asked about the box. Replied on the 16th that the box itself was fine. Repair was definitely done before packing and shipping. No response until the 23rd. The response at that point was the patching was done on the bottom of the table so it doesn’t affect the product use. Even if there wasn’t damage to the top, I didn’t pay for a damaged product, I paid for a new product. We have a lot of vevor products in our home but I think this will be the last. Quality control fail. Customer service fail. All around fail.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Mike t. Mike t.
Mr.
Was very disappointed with the first unit I put together. The leg units are held square to the top with only a thin flimsy strip of metal that forms the support of the top… it took only 2 minutes for the legs to fold under as the metal warped… I solved the problem by building a 2x frame to keep everything square and true and standing… plan to do the same thing with the second unit I bought.
0 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Christopher Brummett Christopher Brummett
Owner
It is a shame that thus constitutes quality. This I s horribly built and should have never made it out of the factory.
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Risposta del servizio clienti: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jerry Wheeler Jerry Wheeler
Mr
Product came broke and and I filed a complaint which went no where. Very disappointed with vevor.
1 persone l'hanno trovato utile
Risposta del servizio clienti: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Harry Starcher Harry Starcher
60 inch work bench
When I received it the wood top was splitting apart it looked like something happened when it was made the glue didn't hold the rest of the bench was well made and then I couldn't talk to a person they said they wanted pictures I told them I didn't know how to send them so they reported that I refused to send pictures finally figured it out how to do it and they keep telling me that ifI dont get in touch that they assume that it is resolved
1 persone l'hanno trovato utile
Risposta del servizio clienti: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Monica Monica
VEVOR 60-Inch Workbench
VEVOR 60-Inch Workbench 3 VEVOR 60-Inch Workbench 3 VEVOR 60-Inch Workbench 3
The desk was damaged upon arrival. The top of it appears that someone tried to fix the damage and did a terrible job of it. This was not an open box item. I purchased it new and was expecting a new item to be shipped to me. I contacted support, provided pictures and was told that the issue was being escalated to a different department and that I should receive an email in 2-3 business days and that I should patiently wait! Well, it's been almost 2 weeks and I have yet to receive said email. Furthermore, upon calling the customer service number, there is no company identification on who's being called. It just says 'We need a moment to find an available support agent to assist you." Needless to say, no one ever answers the phone and they proceed to hang up after about 5 minutes. I will never deal with or buy from this company again.
5 persone l'hanno trovato utile
Risposta del servizio clienti: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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